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      InvoiceCloud

      Engaged Employer

      InvoiceCloud reviews

      3.6

      59% would recommend to a friend

      (104 total reviews)

      Kevin O`Brien

      72% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      InvoiceCloud has an employee rating of 3.6 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InvoiceCloud employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Reviews by job title

      104 reviews
      5.0
      Feb 7, 2019

      Success , Growth and Fun Guaranteed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture here is amazing, and it keeps getting better every day. The company takes employees needs and wants seriously by doing a survey every year. Any popular concerns are addressed throughout the following year. The CEO has himself at the bottom of the org chart because he says he works for us. He is visible, always around and interacts with all levels of employees. He has a great sense of humor and doesn't take himself seriously. We are growing like crazy, so if you like the same thing day in and day out and not being challenged, this isn't the place for you. We all work hard and often I find myself here until 7 or 8 at night not because I have to be, because I want to be. Yearly increases as long as you are performing as expected. Promotions from within happen often. Too many good things to list. 401k match was just increased dramatically. PTO starts at 4 weeks and we get 10 holidays on top of that. The culture here is one where they treat you like adults - do your job and you'll be fine. Start to slip and it is noticed. If you want to take a Friday off because you've shown that you work your butt off, no one is going to tell you no. Truly nothing bad to say. We are the #15 fastest growing company in Boston, as reported by Inc 5000.

      Cons

      None to mention, it's great here!

      2.0
      Jul 27, 2022

      all about the money

      Implementation project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are not too shabby, my fellow employees are great, and Comp was fair for me.

      Cons

      The organization needs a stronger commitment to providing value to clients, they are not just money-extracting tools. Rein in the sales team as expectations sold are not always items that can be delivered.

      2.0
      Jun 3, 2025

      Steer clear...the kingdom has fallen

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were a lot before PE came in. The company had a strong culture and good leadership but now all about cutting corners to save a buck, except the new office (its for client optics not employee consideration). Only remaining pro is probably the work-life balance and good PTO.

      Cons

      False promises abound and silent layoffs happening every few months. Transparency has gone out the window. CEO and some of the other execs are constantly changing their minds and scrambling to cover things up. Diversity commitments and programs are a facade at best. Entire leadership team is whitewashed and the women aren't for women. Most employees left from the old guard are only still there to ride out market conditions. Sales is going terribly.

      avatar
      InvoiceCloud Response
      12mo
      Thank you for sharing your perspective. We recognize that every employee experience is shaped by many factors, and while we respect your right to share yours, we want to clarify that much of what’s mentioned here doesn’t reflect the reality of our organization today. InvoiceCloud has undergone meaningful growth and change, including a strategic investment in our long-term success. Throughout that evolution, we’ve continued to prioritize a healthy work-life balance, competitive FTO, and a culture that values transparency, accountability, and inclusion. We remain committed to clear communication, employee support, and building a diverse, equitable, and inclusive workplace where all team members can thrive. Our leadership team, including women in key roles, is focused on empowering our people, growing the business responsibly, and delivering on our commitments. We understand that not every experience will be the same, but we’re confident in the direction we’re heading—and in the talent and passion of the team helping us get there.
      Viewing 19 - 21 of 104 Reviews
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      ReviewsInvoiceCloud reviews

      Glassdoor has 108 InvoiceCloud reviews submitted anonymously by InvoiceCloud employees. Read employee reviews and ratings on Glassdoor to decide if InvoiceCloud is right for you.