J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Oct 31, 2024

Jcrew

Recommend
CEO approval
Business Outlook

Pros

Pros - creatively inspiring - in Manhattan - most people from other teams were very nice and willing to communicate

Cons

(depending on which team you are on for all of these) - not flexible - very unorganized - did not learn much - not willing to train - many team members stayed past 6:30pm most days and sometimes till 11:00pm - unpredictable schedule - lots of late adds - poor communication within team

1.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Exceptional Benefits; Insurance Medical, dental and vision. As well as PTO.

Cons

Corporate is corrupt. They find reasons not to promote people of color. Even if you meet all criteria for a promotion the will continue to move the goal post. I have seen this happen to multiple people throughout the years. It’s very sad to work for a company who doesn’t value your contributions. Need confirmation of this just take a look at corporate leaders and upper management.

2.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

You work side by side with great people (in stores). Pretty decent benefits (Fidelity, Aetna, Wage Works and etc). Great Discounts (40% off sale) Looks great on resume.

Cons

Lack of Diversity Lack of promoting from field to corporate office. Racist/ Prejudice biases. Lack of Transparency when it comes to wages. Extreme disconnect between corporate office and retail field. It's not what you know but who you know when it comes to getting promoted. Not enough BLACK or BROWN faces (However, their images are plastered in all of the editorials, MARKETING!) Turnover Rate Extremely High!!! Lack of Black and Brown Store Director(s) / Markerting director(s) and influential presence(s) in key decision making. Not Inovative!!!

Viewing 31 - 33 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.