J. Crew reviews

3.8

67% would recommend to a friend

(4,332 total reviews)
avatar

Libby Wadle

69% approve of CEO

43% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,332 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jun 22, 2013

Good!

Recommend
CEO approval
Business Outlook

Pros

benefits are great, great discount, corporate really listened to feedback from stores

Cons

sometimes payroll budgets were not enough

1.0
Jun 21, 2013

Immature and misguided management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part of working here is the discount. Though you can't make enough money to use it often

Cons

The hours are completely ridiculous. On-Call shifts are never used. Management talk about associates on the sales floor. Management treats associates with no respect. The sales techniques used by management are too aggressive and often scare customers away. The store is always a mess due to understaffing. Management often disregard or talk badly about upper management. e.g. Merchandising manager talking badly about design concepts, telling associates how ugly some of the clothes are, trying to cut corners.

Viewing 4027 - 4029 of 4,332 Reviews

Glassdoor has 4,470 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.