J. Crew reviews

3.9

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

77% approve of CEO

46% positive business outlook

J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 26, 2011
Recommend
CEO approval
Business Outlook

Pros

The employee discount is great and the managers are pretty legit. You also get to meet new people from time to tim.

Cons

The pay is not very good considering how much the company makes. There can also be long periods with nothing to do.

2.0
Sep 12, 2011
Recommend
CEO approval
Business Outlook

Pros

discounts discounts discounts merchandise is good quality

Cons

It's hard to deal with micro-managing individuals who make it miserable to be at work. I'm working on commission-obviously I want to have good sales. The woman really was horrible to employees and had no life outside that store. She created a stressful environment for customers to the point where people felt hounded and not relaxed when they were shopping. She had us pouncing on people right and left. Very uncomfortable for us and customers. Our sales weren't good overall for the region either--shocker.

2.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Information sharing as far as sales goals, projections, and earnings. Discounts are reasonable, especially on sale items ( 50% off).

Cons

When I started at J.Crew there was an "across the board" management re-structuring. It became far less personal between Employer-Employee, meaning less flexibility on hours, and days availability. The professionalism and competency of management was laughable, even at the flagship Manhattan store that I was working for. Overnight floor sets, inventory, and re-stocking became nearly impossible.

Viewing 4222 - 4224 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.