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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.9

      70% would recommend to a friend

      (4,326 total reviews)
      avatar

      Libby Wadle

      77% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.9 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      May 7, 2018

      Company Changes Impacting Store Moral

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Store leaders are free to act like business owners and make positive impacts for their customer base.

      Cons

      Payroll continues to be cut and job positions are either shifted or eliminated as the corporate headquarters tries to cut down on losses.

      1.0
      Apr 23, 2018

      Worst Restructure Of All Time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discount is ok, co-workers are generally ok.

      Cons

      1. No advancement -- Company is millions in debt. You'll never climb here. 2. Restructuring -- Just went through a major slash of jobs in all channels. Including the "oh so profitable and bourgeois Madewell". 3. Ageism -- J. Crew's staff base is overly educated and usually of an older demographic, not too old but just old enough to put you in your place, you know-nothing twenty year somethings. 4. Upper management -- Atrocious. HQ is so disconnected from field retail that it's kind of comical. 5. Debt -- This company will not survive much longer. They've cut retail field employees as a first response, that's not a good sign. Do not join this company if you're looking to pay rent at the end of the month.

      4.0
      Sep 25, 2017

      Well...

      Associate merchant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Time off Benefits Great coworkers Great work atmosphere Office location Great place to work overall. Easy to get settled and comfortable.

      Cons

      New CEO HR Lack of bonuses at lower levels Loses its luster after a few years. Stagnant environment but people stay anyway because it's comfortable.

      Viewing 94 - 96 of 4,326 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.