J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

- Hours did not interfere with my school and studies. - Employee discount is amazing - A free outfit for work on the first day - Great coworkers when permitted to speak with each other

Cons

- Holiday is fun because it is busy but after that it's slow and time moves very slowly. - Some managers can be mean and rude to part time employees. - The stylist can be jerks since they make the most money often they steal sales

2.0
Aug 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Great discount and decent product. Loyal fan base who is genuinely excited and knowledgeable about the company. The men's suiting is the best of the rack suiting available.

Cons

Low pay. Company is unable to compete with fast fashion. Customers have been trained to expect everything to be on discount or sale all the time. Jenna and Mickey were really out of touch with the market. Impossible to make a living or even pay bills at a company that is going under and doesn't take action to fix.

5.0
Feb 23, 2017

Best Retail Company To Work For

Recommend
CEO approval
Business Outlook

Pros

-great discount -flexible schedule -lots of contests to win free items -benefits are reasonable -company is invested in its employees and want them to grow -very high pay -great work/life balance

Cons

-work nights and weekends -turnover for management is low, so there doesn't seem to be a lot of room for growth -hourly management cannot go into overtime at all meaning busy weeks can get very stressful trying to get everything done

Viewing 97 - 99 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.