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      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,326 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Dec 18, 2016

      Sales Associate

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      discount and knowledge of the company

      Cons

      hours, pay and depending on where you work your management

      2.0
      Jul 28, 2016

      Gets worse the longer you're there.

      Merchandise processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      25 paid days off (if you never go home early when they are slow) Decent insurance for the area Set schedule (except during mandatory OT, which could last months in certain departments) Generous discount (on overpriced clothing) $250 employee referral bonus (if they choose to hire them)

      Cons

      They promote open communication with supervisors, however, the supervisors are coached to make the employee look like they are at fault, even with the simplest problems. Receiving department is HARD labor, unless you like lifting 50 pound boxes in 100 degree trucks. Supervisors are arrogant and standoffish, much more so than other places I've worked. Mediocre workers are protected, while above average ones get a t-shirt for their hard work and dedication. Holidays bonuses consist of a $21.50 pre-taxed gift card to a local overpriced grocery store. "Special" appreciation snacks consist of stale muffins, and cheap cold pizza. Bi-yearly holiday meals (July 4th and Christmas) consist of Bar-S hot dogs, generic potato salad, turkey, potatoes, and iced tea. Breaks are too short and takes 4+ minutes to get to designated break areas. HR turns most problems back around on the complainant. PIE drivers get away with murder while riding around on motorized equipment all day.

      4.0
      May 11, 2016

      J.Crew

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, upper management is very down to earth and active in store life. You are given the freedom to offer top notch customer service and do what is right for the customer.

      Cons

      Company is not always operationally sound

      Viewing 100 - 102 of 4,326 Reviews
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      ReviewsJ. Crew reviews

      Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.