Is J. Crew a good company to work for?

J. Crew has an overall rating of 3.8 out of 5, based on over 4,472 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 66% of employees would recommend working at J. Crew to a friend and 42% have a positive outlook for the business. The best reviews about J. Crew have been left by employees working as Store Associate , Associate and Sales Associate - Stylist .

Does J. Crew pay their employees well?

According to anonymously submitted Glassdoor reviews, J. Crew employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at J. Crew. This rating has been stable over the past 12 months.

How satisfied are employees working at J. Crew?

66% of J. Crew employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated J. Crew 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at J. Crew?

Sales Associate (1184) , Stylist (208) , Retail Sales Associate (162) , Assistant Manager (155) , Part Time Sales Associate (82) , Store Director (60) , Sales Support (58) , Seasonal Sales Associate (42) , Associate Manager (40) , Sales Associate - Stylist (38) , Customer Service Representative (37) , Sales Support Associate (35) , Sales (33) , Visual Associate (32) , Visual Merchandiser (31)

What are the pros of working at J. Crew according to real employee reviews?

"workers were all great people to work with and made working on the sales floor fun and easy." ((in 310 reviews)); "clothing discount and flexible hours" ((in 190 reviews)); "Managers were great and social." ((in 167 reviews)); "Benefits are great for full time and of course the discount is an added plus." ((in 163 reviews)); "The culture is great." ((in 82 reviews))

What are the cons of working at J. Crew according to real employee reviews?

"There are times when direction is poor and management does not step up to lead the team in an organized manner." ((in 229 reviews)); "Poor upper management." ((in 63 reviews)); "You were expected to sell $1500 a day in sales and received no commission." ((in 48 reviews)); "No training experience" ((in 40 reviews)); "Poor communication from store mgmt to staff." ((in 22 reviews))

What are employees saying about J. Crew layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about J. Crew layoffs and their outlook for job security at J. Crew in 2026.

What are the top reviewed J. Crew locations?

New York , Lynchburg , Chicago , Boston , Atlanta , Los Angeles , Houston , San Antonio , Washington , Dallas , Austin , Seattle , San Francisco , Asheville , Charlotte , Miami , Nashville , Costa Mesa , Paramus , Denver , Princeton , San Diego , Charleston , The Woodlands , Saint Louis , Raleigh , Indianapolis , Palo Alto , Greenwich , Westport

Skip to content Skip to footer

Notifications

J. Crew

J. Crew reviews

3.8

66% would recommend to a friend

(4,334 total reviews)

Libby Wadle

67% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Work/Life balance

3.6

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Aug 3, 2018

Assistant Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great discount, room for advancement (at the beginning).

Cons

Restructuring reduced fulltime opportunities to staff already offered those positions, limited associates forced part time managers to full time hours without benefits, high stress environment as far as credit card goals. Employee discount recently reduced. Poor quality merchandise employees have to make excuses for.

3.0

Jul 21, 2018

Clientele Specialist

Clientele specialist

Recommend

CEO approval

Business Outlook

Pros

Discount, opportunity to make commission

Cons

Management poorly trained and unprofessional

1.0

Jun 21, 2018

Tough times

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At the store level, a great team means a really positive work environment! Excellent discount.

Cons

Recently, there was an extremely abrupt management restructuring that left many full time employees either without jobs or greatly reduced hours as well as pay. Upper management made it VERY clear to those of us on the store level that they did not care about their employees at all. All they care about is the bottom line. To add insult to injury, right after this happened, corporate management released a bunch of jargon about how important the employees were to the company- YEAH RIGHT. It's incredibly sad because this is a company that has people who are extremely passionate about the brand and have the potential to act as amazing ambassador but upper management does not care.

Viewing 265 - 267 of 4,334 Reviews

Top companies for "Compensation and Benefits" near you

lululemon

4.0★Compensation & Benefits

adidas

3.8★Compensation & Benefits

Levi Strauss

3.7★Compensation & Benefits

Coach

3.6★Compensation & Benefits

Jobs at J. Crew

Junior Copywriter

United States

View job

Accounts Payable Processor

Influencer Marketing Associate

United States

View job

J. Crew reviews FAQs

Related searches: J. Crew jobs | J. Crew salaries | J. Crew benefits | J. Crew interviews

Reviews J. Crew reviews

J. Crew

J. Crew reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Assistant Manager

Clientele Specialist

Tough times

Top companies for "Compensation and Benefits" near you

Jobs at J. Crew

J. Crew reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

J. Crew reviews FAQs

Jobs at J. Crew