J.S. Held reviews

4.0

79% would recommend to a friend

(247 total reviews)
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Lee Spirer

89% approve of CEO

70% positive business outlook

J.S. Held has an employee rating of 4.0 out of 5 stars, based on 247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J.S. Held employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

247 reviews
1.0
Jul 23, 2025

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Bad work culture, micromanaging employees, no growth in career

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J.S. Held Response
11mo
Thank you for sharing your feedback. At J.S. Held, we are committed to fostering a respectful, inclusive workplace with clear paths for growth and development. We encourage you to discuss any concerns regarding your work environment with your leader or your HR representative to foster open communication. For further discussion, please contact our Employee Relations Department at employeerelations@jsheld.com.
3.0
Jul 9, 2023

US Centered consulting firm playing to be international

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Company in LATAM has basic benefits. - Company is growing globally at a fast pace fueled by private equity money. Many acquisitions in the past years. Mostly in the US. - Company is adding new services to its portfolio every year. Primarily in the US. - Very well positioned with Insurance clients in the countries it operates in.

Cons

- US centered (leadership is all American). Absolutely no interest in Latin America. Recently shut down operations in Mexico and Panama for one of their practices. - They operate a Shared Services Center (sort of a sweat shop) out of Medellin, Colombia, and one in Delhi, India. No real interest in growing their market share in the region. They have a team of 5 or so in Chile, and 10 in Mexico. All the rest of their LATAM employees are in support functions for the US. - Bonuses lack a clear policy. - Zero to no collaboration between offices or practices. "Every man to himself" seems to be the work culture. Senior staff operate in silos as there are no origination incentives for selling or sharing projects. If you sell a project for another practice, then you will get no recognition for doing so. The company doesn't even track origination. - Practices are bundled up together under Divisions, that have division leads with very specific consulting expertise (assigned to an specific practice) and little to no managerial skills. As a result, these leaders have little to no knowledge/interest in those other practices that fall underneath them, making them very limited in terms of overall strategy. - The firm is the typical US centered firm that believes the world works as the US or it has to work as the US, making it poorly fit to run an international business. No idea how to handle income in different currencies, for example. - Company is run by a family, without a planned succession plan. Many decisions are taken with the stomach. - Hires are discretional, HR has very little role in employee hires and growth paths. Professional Growth in this sense is very limited.

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J.S. Held Response
2y
We take our team members' professional development and personal growth seriously, regardless of what country they work in. Our talent is our most valuable asset, and we derive pay from data-driven, industry-leading models to provide competitive compensation for the valuable talent our team members provide. J.S. Held is a global firm and we are committed to creating a welcoming and inclusive workplace for all employees from different cultures, countries, and backgrounds.
1.0
Jun 5, 2023

Felt discriminated

Recommend
CEO approval
Business Outlook

Pros

Gave me a decent laptop

Cons

Underpaid because I lived in Mexcio even though I had more than 90 IT certifications. Spoke excelent English. Managing Supervisor was vendictive and racist.

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J.S. Held Response
3y
We take team members' concerns seriously and are sorry to hear that you had a negative experience with your manager. Our company strives to create a supportive and collaborative work environment, and we believe that effective management is key to achieving this goal. Also, we are committed to offering competitive compensation packages that reflect the contributions of our team members and align with industry standards. Our H.R. department regularly conducts market research to evaluate our compensation packages using one of the world's largest and most comprehensive workforce compensation database. At J.S. Held, we encourage you to speak with management and your H.R. representative to discuss your concerns to improve relationships and foster open communication. If you would like to discuss this further, please reach out to our Employee Relations Department at employeerelations@jsheld.com
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Glassdoor has 275 J.S. Held reviews submitted anonymously by J.S. Held employees. Read employee reviews and ratings on Glassdoor to decide if J.S. Held is right for you.