JD Power reviews

3.4

56% would recommend to a friend

(561 total reviews)
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Joshua Peirez

30% approve of CEO

54% positive business outlook

JD Power has an employee rating of 3.4 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

561 reviews
1.0
May 15, 2026

Very disappointing.

Recommend
CEO approval
Business Outlook

Pros

Remote first Unlimited PTO The tenured individuals are great at what they do, and have made this company successful, anyone would be lucky to work with them. The way these individuals support the work and goals of the organization is admirable and I love they way we all work as a great team.

Cons

Change was needed, but not the type of change that has been and is taking place. New leadership encourages us to 'trust' them, but puts a target on those whom speak up, even for the greater good! Eliminating various initiatives such as DEI&B for example; sent a damaging message to employees who relied on those efforts to feel seen, heard, and safe in the workplace. HR leadership is totally ineffective, unexperienced and overly submissive to executive influence, rather than serving as a credible, independent function. There is little to no meaningful support or guidance provided to employees, and is making it difficult to succeed in their roles. Hiring and promotion decisions seem heavily biased toward individuals connected to the prior leadership team at Sterling, with significant equity being distributed in ways that raise serious concerns about fairness and judgment, unfortunately, there is no one internally to raise these concerns to-they are all friends! Leaderships decision to rescind 25 intern offers just one month before their start dates was appalling. Citing AI as part of the justification only makes the decision more concerning. Early-career software developers are exactly the type of talent that could help an organization adopt and apply emerging AI tools effectively—this move suggests a lack of strategic thinking rather than progress. The stated “two-year plan” cannot come soon enough. While I hope I'm wrong, if this leadership team remains in place, there is a real risk of long-term damage to the organization. The ongoing loss of experienced employees and institutional knowledge is significant and appears to be undervalued or ignored, Benefits could be better

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JD Power Response
3w
Thank you for your feedback. A change of this scale is difficult, and we are committed to building an organization where people feel supported and where people can raise concerns and trust they will be heard. We encourage you to connect directly with your HR Business Partner to discuss your specific concerns. Thank you, JD Power
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with a lot of good people. Were good about cross-training in many cases, lots of people have moved to new job categories.

Cons

C-suite seems bent on cost cutting, things have gotten tighter and tighter the last several years. Tariffs in the Autos probably not helping since majority of business is automotive.

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JD Power Response
1mo
Thank you for taking the time to share your feedback. We’re glad you enjoyed working with the team and the opportunities for cross-training and internal mobility. JD Power continually reviews how we operate to stay competitive while supporting our people. We appreciate your contributions and wish you all the best. Thank you, JD Power
3.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, unlimited PTO

Cons

Rigid processes, little upward mobility

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JD Power Response
1mo
Thank you for sharing your feedback. We’re glad to hear you value the work-life balance and time off programs. We encourage you to contact your People & Culture Business Partner and/or manager to discuss career growth opportunities. Thank you for your continued contributions. Thank you, JD Power
Viewing 10 - 12 of 561 Reviews

Glassdoor has 669 JD Power reviews submitted anonymously by JD Power employees. Read employee reviews and ratings on Glassdoor to decide if JD Power is right for you.