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      JSX

      Engaged Employer

      JSX reviews

      3.6

      62% would recommend to a friend

      (159 total reviews)

      Alex Wilcox

      69% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      JSX has an employee rating of 3.6 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      159 reviews
      2.0
      Dec 16, 2020

      Poor Planning. Poor Execution.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are great. Hiring department does a very good job Standardized pay rates Travel benefits

      Cons

      Communication is terrible Departments have no connections to other departments Quality of work is sub par Too caught up in own self image to look inside and see the glaring flaws within the company culture Started as an amazing place to work, has since become one of the most toxic environments I’ve ever worked within. The identity crisis of the brand is felt through all departments. Senior management micromanages all departments Mid level managers not trusted to do their job Senior management has differing ideas of what the airline should be

      avatar
      JSX Response
      5y
      Thank you for the feedback. In a fast-moving, startup environment like ours, we know keeping our Crewmembers informed is an integral part of our growth strategy. Between our weekly company-wide newsletter (Crew Update), monthly department calls with senior leadership, and quarterly all-hands meetings with Alex, we certainly are prioritizing communication; sharing information as soon as we can. Getting involved in a Crewmember Resource Group, such as IDEA, is another way to keep up-to-date and be part of the solution regarding decisions that may impact your work group.
      2.0
      Dec 27, 2020

      Meh

      Asc
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits, cool team, fairly simple work

      Cons

      Horrible management, favoritism, horrible pay, no progression

      avatar
      JSX Response
      5y
      Thank you for the feedback on Crewmember morale. Our recent company-wide anonymous survey provided invaluable insight into areas of opportunity, and we were proud to partner with work groups on individual solutions that fit a unique set of circumstances. We look forward to another anonymous survey in the very near future to gain an updated "pulse" on how we are doing, as well as learn how we can continue to improve. Programs such as neXt (job shadowing), Crews Director (station-led engagement), and other initiatives were developed as a direct response to feedback such as this. We look forward to keeping the lines of communication open, and partnering on creative solutions.
      2.0
      Apr 21, 2023

      Good for non airline experience

      Supervisor airport services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company if your starting out with an airline for the first time. Good place to get your feet wet.

      Cons

      No room for growth Upper management has poor judge in character. They put people in positions that don't have the knowledge or leadership skills to be there. Most of the upper management micro manage. They don't what you to have an opinion, that will cost you any kind of movement up. The company will take your joy.

      Viewing 7 - 9 of 159 Reviews
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      ReviewsJSX reviews

      Glassdoor has 166 JSX reviews submitted anonymously by JSX employees. Read employee reviews and ratings on Glassdoor to decide if JSX is right for you.