Does Jacent pay their employees well?

According to anonymously submitted Glassdoor reviews, Jacent employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Jacent. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Jacent?

55% of Jacent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jacent 3.7 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Jacent?

Merchandiser (70) , Retail Merchandiser (61) , Area Manager (14) , Manager (4) , Merchandising (3) , Retail Metchandiser (2) , Retail Sales Merchandiser (2) , Sales Representative (2) , Territory Manager (2)

What are the pros of working at Jacent according to real employee reviews?

"Flexible hours are nice." ((in 16 reviews)); "Pay is decent." ((in 16 reviews)); "Flexible schedule and no micromanaging" ((in 12 reviews)); "The biggest con is there are some great people that somehow survive and continue to work for this company." ((in 7 reviews)); "Make your hours, training was great!" ((in 4 reviews))

What are the cons of working at Jacent according to real employee reviews?

"The Colorado Springs manager was a horrible person." ((in 7 reviews)); "Upper management has lost touch with reality, expectations are way out of reach." ((in 7 reviews)); "No bonuses." ((in 3 reviews)); "Area Manager started out good, but she was too over" ((in 3 reviews)); "The communication is almost nothing." ((in 3 reviews))

What are the top reviewed Jacent locations?

Philadelphia , Los Angeles , Atlanta , Houston , Huntingdon Valley , Salt Lake City , Dallas , Cincinnati , Visalia , Denver , Seattle , Chandler , Anchorage , Louisville , Charlotte , Minneapolis , Indianapolis , Colorado Springs , Jacksonville , Lexington-Fayette , New Brunswick , Bloomington , New York , Oneida , Blossvale , Juneau , Milwaukee , Bullhead City , Ann Arbor , Cadillac

Jacent reviews

3.0

55% would recommend to a friend

(220 total reviews)

40% positive business outlook

Ratings by category

3.7

Work/Life balance

3.2

Diversity & inclusion

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Jacent has an employee rating of 3.0 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jacent employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

1.0

Jun 19, 2025

Just a gig

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Flexible hours if any work is available.

Cons

No consistent schedule. All depends on work amount. Was told 20 hours a week I was lucky to get 10.

Jacent Response

1y

Thank you for sharing your feedback. We’re glad you appreciated the flexibility your role can offer, but we’re sorry to hear your experience with scheduling and hours didn’t meet expectations. We understand how important clear communication and consistent hours are, and we're actively working to improve transparency around scheduling and workload availability. Your feedback helps us identify where we can do better, and we truly appreciate you taking the time to share it. We wish you all the best in your future opportunities.

1.0

Jun 1, 2025

Not somewhere to be if you need a full-time position

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Make your own schedule, no weekends or nights

Cons

Too little pay for amount of driving you do, given additional work loads with no respectable amount of time to complete, no raises, no benefits, no perks, employees get away with almost anything and no one cares

Jacent Response

1y

Thank you for your thoughtful feedback. We're glad to hear that you enjoy making your own schedule that doesn't include nights and weekends. At the same time, we appreciate your candid input regarding wages. If you'd like to contact us directly to discuss this further, feel free to email us at workplacefeedback@jacentretail.com.

1.0

May 11, 2025

Disorganized, Lacking Communication, and No Support from Management

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

-Flexible schedule -Independent work environment

Cons

-Poor communication from leadership; when information is shared, it’s often inaccurate or outdated -No accountability or transparency from management to merchandisers -Promises of bonuses used to drive sales, with no follow-up or clarification provided -No clarity on merit-based raises, no annual performance reviews, or any review structure at all -Company culture feels extremely thankless; recognition is rare to nonexistent -Leadership is reactive instead of proactive, leading to frequent last-minute changes and disorganization -Little to no support from management when raising questions or offering client feedback

Jacent Response

1y

Thank you for taking the time to share your experience with us. We’re sorry to hear that your time with us didn’t meet your expectations. We take your feedback about improving communication and leadership training seriously and are committed to reviewing and improving this area. We’re continuously working to make our company a great place to work and value insights like yours.

Viewing 16 - 18 of 220 Reviews

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Jacent reviews

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Ratings by demographic groups

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Just a gig

Not somewhere to be if you need a full-time position

Disorganized, Lacking Communication, and No Support from Management

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