Jacent reviews

3.0

55% would recommend to a friend

(220 total reviews)

40% positive business outlook

Jacent has an employee rating of 3.0 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Jacent employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

220 reviews
1.0
Jan 12, 2018
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility in setting your schedule, self-directed job, work on your own, the time flies, not boring. Pays more than minimum wage. My area manager is great! She's always available and very supportive. Part-time with work done during school hours makes it a good fit for moms.

Cons

The company has reduced the Service Time (target time) they allot per store/order. Of course they didn't tell us they were doing so, but we all notice the change. An order that used to generate a 2 hr. 20 min. service time now generates a 1 hr. 50 min. service time. While the service times were not generous in the past, they are now near impossible to meet. This has led to a lot of frustration for merchandisers. Stress is increased and while the amount of money you earn is decreased. The bigwigs call this "efficiency." No raises. Ever. Not a lot of hours. I used to love this job and recommend it highly to friends. It was a great position for stay-at-home moms and retirees. It was enjoyable and not stressful. Now it's frustrating, discouraging and stressful. I could live with the intrusive, annoying tracking devices that were introduced but the decrease in service times is going too far.

3.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible schedule Good training Independent work

Cons

This job is more of a sales rep job with merchandiser pay. There’s pressure to write sizable orders because the Territory Manager’s pay is based on the orders the merchandisers write, and the time allotted in each store is based on the size of the order. Therefore, it’s a breeding ground for unethical practice, serving the internal company (Jacent) more than the external company (the grocery store being serviced). There is also pressure to NOT write/issue credits. There is little to no communication unless it’s negative. Micromanagement is an art form here.

1.0
Jul 17, 2018

Area Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Schedule, great co-workers. Competitive pay

Cons

Not worth the stress and dealing with an incompetent TM

Viewing 16 - 18 of 220 Reviews

Glassdoor has 228 Jacent reviews submitted anonymously by Jacent employees. Read employee reviews and ratings on Glassdoor to decide if Jacent is right for you.