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      Jerry

      Engaged Employer

      Jerry reviews

      4.1

      74% would recommend to a friend

      (203 total reviews)

      Art Agrawal

      83% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Career opportunities

      4.0

      Work/Life balance

      4.0

      Senior management

      4.0

      Compensation and benefits

      Jerry has an employee rating of 4.1 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Jerry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      203 reviews
      1.0
      Sep 1, 2024

      A bit disappointed

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Jerry are great, truly some of the nicest people work there. They give it their all and are always willing to help.

      Cons

      During my time at Jerry, I’ve observed a noticeable decline in company morale and the effectiveness of the people team, which seems to be at a particularly low point right now. The departure of 2 of the team’s longest-serving and most dependable members has significantly worsened the situation. Their absence has led to a clear drop in the quality of support and has created a challenging void. I understand that reduced staffing can impact performance, but these 2 individuals were crucial to the team's operations and support. Their departure has left me and several colleagues feeling unsupported and uncertain. Moreover, the way their exits were managed has underscored deeper issues and raised concerns about broader systemic challenges within the company. While I am genuinely happy for their new opportunities, the handling of their departures highlights a need for substantial changes, not only within the people team but across the entire organization.

      avatar
      Jerry Response
      1y
      Thank you for your feedback. We did lose two members of the People team this year and they both had a big impact at Jerry. That speaks to the great talent we have here. When someone leaves, we feel it. Please know we are hiring more People team talent, and holding the candidates to the same high bar. The People team work serving our employees is critical. We just hired a Learning and Development manager and have two additional open roles to fill that will support employees even better. I encourage you to talk to someone if you think there's a systemic challenge and need for change. Flag your suggestions or concerns to the People team, the communications team, your manager, mention it during your executive checkin happening now, or submitting your concern anonymously via to Ask Art Anything. We all need help identifying gaps and blind spots and greatly appreciate your input.
      2.0
      Sep 12, 2023

      Avoid at all costs

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and working remotely is always a plus. Some coworkers are decent people.

      Cons

      They laid off a bunch of people in the beginning of the year while consistently instilling false hope in their employees about job security when concerns of a layoff were brought up. They are not to be trusted and neither is the CEO. This company is an absolute joke and their customer service department is awful, little to no organization and a lot of favoritism. Little to no growth opportunities, absurd metric expectations when days are extremely slow, not enough diversity & inclusion initiatives from this company. Save yourself and do not work for this company!

      Viewing 16 - 18 of 203 Reviews
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      ReviewsJerry reviews

      Glassdoor has 250 Jerry reviews submitted anonymously by Jerry employees. Read employee reviews and ratings on Glassdoor to decide if Jerry is right for you.