Jerry reviews

4.1

74% would recommend to a friend

(203 total reviews)

Art Agrawal

83% approve of CEO

78% positive business outlook

Jerry has an employee rating of 4.1 out of 5 stars, based on 203 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Jerry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

203 reviews
2.0
Sep 24, 2024

Overworking employees

Recommend
CEO approval
Business Outlook

Pros

The culture created by the employees was the best I've ever experienced. We truly worked as a team no matter what department you were in. Above the team lead level, you wont feel that connection. benefits (not compensation) were pretty good

Cons

Jerry will be successful but they will continue to cut employees and spread the workload to others. I saw a number of employees let go; a few not even because of performance, and the workload of these individuals was only given to others. Jerry likes to "promote" employees and then add completely new expectations a month later without any additional compensation. There were very unclear expectations, and often changing responsibilities. When there were salary and quarterly reviews, it was hard to "meet"+ expectations because expectations changed so often. Even if you met or even exceeded performance goals, often you were told "needs improvement". I understand that things changed quite often but it's very unfair to say "needs" improvement when you cannot present clear expectations for even 3 months.

avatar
Jerry Response
1y
Thanks for sharing your feedback. Teamwork is how we operate here at Jerry. We have had a lot of changes to our customer service and sales team in the past few years. As we improve our product and our operations, we do continue to refine expectations and role requirements to meet business needs. We recognize an environment with a lot of change is not for everyone and will work hard to make sure those changes are clear for our current staff. We appreciate the feedback.
2.0
May 1, 2024

Completely Expendable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work environment, open door communication

Cons

They are creating AI to replace all human employees in operations. Those who AI cannot replace are being replaced by an offshore workforce.

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Jerry Response
2y
Thank you for your feedback. You are right that we have transparent communication practices and enjoy the flexibility of a remote work environment. We do use AI to increase the speed at which we serve customers. It's critical to our business.
1.0
Mar 20, 2023

Believe the negative reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are very nice and always willing to help Decent pto package

Cons

Major layoffs after gaslighting employees for months No structure Hired people for one role and sent them to do something completely different Low pay for industry Dishonest management

Viewing 22 - 24 of 203 Reviews

Glassdoor has 250 Jerry reviews submitted anonymously by Jerry employees. Read employee reviews and ratings on Glassdoor to decide if Jerry is right for you.