Johnson & Johnson reviews

The company is way behind technically. Old systems that don’t talk to each other, lots of manual work requiring headcount that would not be needed if technology adoption were faster, and development and launch of products without fully developed remote diagnostic ability puts it 15 years+ behind competitors. The employee loyalty mentioned above also means that a lot of longer term employees get promoted to senior roles, and not many senior roles are hired from outside. This leads to a fair number of senior people leading business groups for technology they know nothing about. This creates gaps and lots of need for employees to find bandaid ways to cover and keep things moving.

Situations and people are not what they seem from initial interactions. Over time, troubling trends were observed in senior management decisions. The appointment of individuals to leadership roles who lacked the necessary qualifications and expertise led to inefficiencies and decisions that did not always make sense and lowered morale. Certain senior managers promoted toxic practices (eg lack of mutual respect, favoritism, lack of transparency, insufficient support impacting work-life balance). Despite frequent restructuring, these underqualified and dysfunctional leaders remain in their roles (or get promoted). While diversity and inclusion was externally promoted at one time, there is very little diversity amongst the many layers of management. Limited opportunities for advancement for people who do not "look" or speak a certain way despite qualifications and dedication,