Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,620 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 44% of employees would recommend working at Journeys to a friend and 29% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Journeys?

44% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (186) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 179 reviews)); "Pretty laid back and great coworkers depending where you are located!" ((in 144 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 98 reviews)); "Great discount and fun environment to work in opportunity to grow" ((in 51 reviews)); "great environment and people best working experience i’ve had" ((in 47 reviews))

What are the cons of working at Journeys according to real employee reviews?

"6 day work weeks with extremely low pay and very small commission even if you sell a lot" ((in 534 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 214 reviews)); "Long hours not enough pay" ((in 166 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 110 reviews)); "Unless you’re able to have a steady staff then there’s no work life balance involved." ((in 80 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)

Andy Gray

50% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

2.0

Mar 16, 2026

Sales Lead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible hours, great mentorships, fun environment, friendly staff

Cons

high standards, unreasonable goals, pay

Journeys Response

3mo

Thank you for sharing your feedback! If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

5.0

Mar 9, 2026

Journeys is a fun environment

Sales lead

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers, commission, 40% off discount

Cons

Limited hours, you have to reach a certain percent of your goal or you may be fired/written up

Journeys Response

4mo

Thank you for sharing your review! We greatly appreciate your feedback!

4.0

Mar 8, 2026

Relaxed work, wish the store stayed open

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun relaxed work environment Fairly low stress

Cons

Sales quotas were a bit high compared to the store traffic but that’s more of a location issue

Journeys Response

4mo

Thanks for sharing your review! We always strive to create the best work environment possible and greatly appreciate your feedback!

Viewing 28 - 30 of 3,568 Reviews

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Jobs at Journeys

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Journeys

Journeys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales Lead

Journeys is a fun environment

Relaxed work, wish the store stayed open

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Jobs at Journeys