Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Journeys. This rating has been stable over the past 12 months.

How satisfied are employees working at Journeys?

44% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (186) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 179 reviews)); "Friendly and nice coworkers" ((in 141 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 95 reviews)); "Great and fun environment to work in" ((in 52 reviews)); "Great Culture and Room to move up" ((in 44 reviews))

What are the cons of working at Journeys according to real employee reviews?

"6 day work weeks with extremely low pay and very small commission even if you sell a lot" ((in 524 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 219 reviews)); "Long hours not enough pay" ((in 166 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 117 reviews)); "No work life balance 5 day 6 day work week with atleast 2 doubles during the week." ((in 86 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

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Journeys

Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)

Andy Gray

50% approve of CEO

29% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Work/Life balance

2.4

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Mar 4, 2026

Good

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good work life balance good

Cons

Pay could have been better

Journeys Response

4mo

Thank you for sharing your review! We greatly appreciate your feedback.

5.0

Feb 19, 2026

Skye!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Skye! In the pueblo co location is a great worker and definitely deserves a raise she was multi tasking and doing everything right! We definitely will be returning because of her. She explained everything to us that we asked. She treated us just like we should be and didn't treat us rude like 90% of pueblo does! She had phenomenal service if I could id give her 10 stars

Cons

Honestly I don't have nothing negative to say about her

Journeys Response

4mo

We truly appreciate your feedback! We love hearing from our customers and are incredibly happy to hear that you had such an amazing experience in our store.

3.0

Feb 9, 2026

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great discounts for shoes online or in store

Cons

Bad upper management and terrible pay

Journeys Response

4mo

Thank you for sharing your review. If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

Viewing 31 - 33 of 3,568 Reviews

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Jobs at Journeys

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate