Journeys reviews

3.0

42% would recommend to a friend

(3,569 total reviews)
avatar

Andy Gray

49% approve of CEO

28% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Sep 19, 2014
Recommend
CEO approval
Business Outlook

Pros

-A great and competitive atmosphere -Mostly cool people -The power to play any music you want (clean). The location I work at has an incredible playlist that the entire staff jams out to while working -Flexible hours -Easy to comprehend computer system

Cons

Like in every company, not everything is fair. More shifts go towards the people that management likes more. It's simple. Just do your job to the best of your abilities, hit and pass your goal, and don't cause any drama. I'm starting to get more shifts now. Again, not everyone will be fair and nice in the company. For awhile the manager's girlfriend (just another sales associate) thought I was going to flirt with him, so she pretty nasty. She's improving.. Slowly.

2.0
Sep 14, 2014

Shii

Recommend
CEO approval
Business Outlook

Pros

Pretty laid back, awesome discount!(40%) it's overall not a very difficult job. Most customers are friendly and want your opinion on what they are buying.

Cons

You get paid minimum wage plus commission which sounds good at first but then you realize that 4% commission is literally nothing. Doing inventory sucks especially if you have to do it all yourself. Disorganized management. Training is on the computer. Wish the actual mangement helped train.

2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

There's a lot of down time. You can dress pretty much however you'd like, with the exception of drug paraphernalia and curse words. 40% discount is awesome. Decent co-workers. When the back room is organized, it only takes about a day or two to know where the shoes are located. Relatively decent music played throughout the store.

Cons

The online training makes no sense whatsoever; even managers know it and will tell you. Journey's says they're a "family with an attitude that cares", when most employees and managers will complain, make fun of, curse about, and purposely lie to customers that they consider to be "too annoying" to care about. Unsafe back room environment with trip and fall hazards lining the entire place. Managers treat you horribly and force you to stand at the front of the store when down time can be utilized to clean and organize the back room and to open space for new shipments of shoes that are coming in. The store's 3 for 3 policy (selling shoes, socks, and accessories) are almost unobtainable due to lack of money in the economy around some stores. Pay is unbelievable, I work two jobs, one here and another unnamed, and have never made over $150 in Journeys paycheck while I have had $200+ every paycheck for the other job. I could go on, but this is getting quite long. TL;DR Don't work here.

Viewing 3370 - 3372 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.