Journeys reviews

3.0

44% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Dec 8, 2025

Lies about pay

Recommend
CEO approval
Business Outlook

Pros

Nothing, this was the worst job I have ever had.

Cons

They lied about the pay, told me I would be getting up to $2,700 a week when I was barely hitting $500 as a store manager. I was put in a store completely by myself after 4 days of training with little to no support and training from upper management. I was expected to manage a team when I didn’t even know the procedures and processes for pretty much everything, my associates and leads how to show me how to do almost everything. I was expected to clock out and continue working multiple times and would get in trouble if I went over the weekly hours for my store because I didn’t clock out and work. I worked 2 weeks straight with no days off and no support, working 8-12 hour shifts with no breaks, not even allowed to use the restroom without fear of being fired. We weren’t even allowed to sit without the threat of being fired from our district manager. Upper management would talk about the employees behind their backs and try to scheme ways to fire people and would lie about personal relationships to corporate so they could have their partner work for the company in upper management.

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Journeys Response
7mo
Thank you for sharing. Please feel free to email us at journeyssocial@journeys.com if you like to provide more details regarding your experience.
3.0
Dec 3, 2025

Okay place to work

Recommend
CEO approval
Business Outlook

Pros

Shopping discount, free to dress in fun ways, not overly busy, decent place to learn retail skills, great assistant manager

Cons

Micro-managing manager, not understanding about sick days, unwilling to explain tasks

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Journeys Response
7mo
Thank you for sharing. Please feel free to email us at journeyssocial@journeys.com if you like to provide more details regarding your experience.
3.0
Dec 2, 2025

Little to no support for employees

Recommend
CEO approval
Business Outlook

Pros

Can be really fun when things go well.

Cons

The second your sales start to drop (regardless of malls dying, economic struggles of communities etc) you are branded incompetent. Incredible pressure to constantly ‘exceed expectations’ Little to no work/life balance

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Journeys Response
7mo
Thank you for sharing your review. If you like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.
Viewing 58 - 60 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.