Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,622 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at Journeys to a friend and 29% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Journeys?

43% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 183 reviews)); "Pretty laid back and great coworkers depending where you are located!" ((in 138 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 99 reviews)); "Good people, fun environment to work in." ((in 49 reviews)); "Great Culture and Room to move up" ((in 44 reviews))

What are the cons of working at Journeys according to real employee reviews?

"6 day work weeks with extremely low pay and very small commission even if you sell a lot" ((in 544 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 214 reviews)); "Long hours not enough pay" ((in 175 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 102 reviews)); "I've worked a 50 hour work week and got paid under minimum wage." ((in 87 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

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Journeys

Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)

Andy Gray

50% approve of CEO

29% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.4

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

May 10, 2024

Urgent Concern Regarding Recent Pay Changes at Journeys Shoe Store

Store manager

Recommend

CEO approval

Business Outlook

Pros

Store environment and building a successful team

Cons

Very low pay . Most managers make below the market value . Base salary plus commission for Co managers and store managers . No guarantee hourly rate .

Journeys Response

Thank you for sharing your feedback. If there's more you'd like to share about your experience, please feel free to email us at journeyssocial@journeys.com.

2.0

Apr 26, 2024

Time wasting experience

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

You get paid weekly. For the most part, there is enough help on the sales floor so you don’t feel overworked.

Cons

Everybody is young and a lot of times are lazy unless they’re trying to hurry and meet their sales goal at the end of the week.

Journeys Response

Thanks for sharing your review! We strive to make the best work environment possible and appreciate your feedback.

5.0

Apr 23, 2024

Great Experience

District training manager/store manager

Recommend

CEO approval

Business Outlook

Pros

Great Job to teach you people skills and how to manage people and a store. Great sales culture.

Cons

Work Life Balance is hard.

Journeys Response

Thank you for sharing your review. We truly appreciate your feedback!

Viewing 133 - 135 of 3,569 Reviews

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Jobs at Journeys

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate