Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Oct 25, 2024

Good first Job

Recommend
CEO approval
Business Outlook

Pros

The discount is good you get 40% off any purchase from any journeys. It’s chill not too crazy depending on location.

Cons

The 40% discount isn’t unlimited it reloads every month on the date you got hired on. Sometimes you won’t be able to use your discount it runs out really fast. There are goals you have to hit every day every week and every month and if you don’t you will get write up . A lot of lifting and working you can’t sit down at all your whole shift . You only get payed 11.33 and the company is really stingy with hours. District Managers will come in and tear down the whole store and associates are responsible for putting it back together.

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Journeys Response
1y
Thank you for sharing your review. If you would like to provide more details regarding your experience, please email us at journeyssocial@journeys.com.
1.0
Aug 22, 2024

Would Stay Away

Recommend
CEO approval
Business Outlook

Pros

Pros would be very minimal. Genuinely have a hard time coming up with any other than that at this location. It's in the mall and you have decent networking opportunities.

Cons

As my first con. Would be those 'decent networking opportunities'. The company forces you to network in other stores in the mall and all of those stores begin to hate just seeing you around. My DM would make me go into every store and try to poach employees. Awful guy. Especially considering we were paying associates $8.25/hr and he would make me lie to them about pay and then force me to fire anyone who brought up pay. Then when holidays came around and I was working 60 hour weeks every week all year. He'd tell me to put in more hours (because over time was calculated differently due to commission) and try harder and then write me up for not having the amount of employees required. I'd literally walk into stores to talk to store managers about any applicants they aren't accepting just to try and find people and they'd just make me leave. I worked at other stores in the mall and was absolutely loved before I had that job. Now I can't even work in the mall again because of this guy and the company. Another con was pay. There was a base pay and commission pay and the more hours meant the lower the hourly wage. It was never worth it. Forced to work upwards of 70 hour weeks and minimum of 50. Awful place with Awful higher management.

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Journeys Response
1y
Thank you for sharing a review. Please email us at journeyssocial@journeys.com with more details so we may look into this further.
1.0
Jul 15, 2024

Its a Cult

Recommend
CEO approval
Business Outlook

Pros

The discount is the best thing about this place. They brainwash you to moving up in the company so at least when you leave your position looks good on a resume!

Cons

This place is a cult and they brainwash you to believe that its the best retailer to work for. I was there for 10+ years and when I finally left it was nothing but relief. The culture is horrible and the way you have to make your manager believe that its the best place to work is unethical. Some of the store managers and co managers are working for minimum wage, they don't get to take breaks, they work 50-60 hours a week, the PTs are paid crap so they usually leave quickly and forget about getting support from the product team if you are in a low volume store. They will ship you something great just to take it away a week or two later!

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Journeys Response
2y
Thank you for sharing your review. Please email us at journeyssocial@journeys.com if you would like to provide more details about your experience.
Viewing 130 - 132 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.