Journeys reviews

3.0

42% would recommend to a friend

(3,569 total reviews)
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Andy Gray

49% approve of CEO

28% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Aug 3, 2023
Recommend
CEO approval
Business Outlook

Pros

The people, i have met some amazing people at journeys. The environment is fun and we get to be ourselves. The benefits are great, health, dental, vision and 401k match. Vacation pay/ sick leave

Cons

working 40+ hours a week and having a small check for all the duties performed. I was there for almost 11 years, multiple award winner. my checks were the same as my co managers. the compensation doesn't make you feel valued. no work life balance.

4.0
Jul 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great place to work for

Cons

Mall I worked in was less than ideal

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Journeys Response
3y
Thank you so much for taking the time to leave a review! We strive to make the best work environment possible, and we appreciate your feedback.
2.0
Jul 7, 2023
Recommend
CEO approval
Business Outlook

Pros

the company as a whole is very inclusive of all genders, which was one of the pros that brought me here.

Cons

being management and salaried you are expected to work a minimum of 55 hours per week, no matter how good my sales were I never recieved commission in multiple months, even during busy holiday season and reaching over 500% of my weekly/monthly sales goals. When I first got promoted it also took them 6 weeks to get me my correct rate of pay, and even when I did the backpay was not as much as it should have been. My rate of pay was lower than I was told when I accepted the promotion, but since I did not have the offer in writing I was told "the person who told you that pay was incorrect", even though it was the person in this position previously. I've seen their pay stubs, they made more than I ever did. I had to make daily phone calls to my district manager in order to ever recieve my correct rate of pay, and literally got told "we forgot about you" when I finally recieved my backpay. Pay when broken down hourly for my salary came out to $10 an hour. unacceptable.

Viewing 145 - 147 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.