Journeys reviews

3.0

42% would recommend to a friend

(3,569 total reviews)
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Andy Gray

49% approve of CEO

28% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The actual employees i worked with were amazing and everyone was super understanding because of the company’s extremely high standards

Cons

-company does not care about employees and treat them as completely disposable. They frequently tell managers to lay off employees who don’t meet their ridiculously high sales goals and also attempt to fire people over personal issues with higher ups. - 11.85$/hr pay -expected to bring out 4 shoes, 3 socks, and 2 other products everytime someone asking for 1 shoe. -my managers quit because of the toxicity, leading to the district manager coming in with another higher up. I was 16 at the time and left by myself in the store for multiple hours, and multiple shifts. they would also leave for over a hour to go get food or a drink. - make people do 20x the work after putting 2 weeks in -would get yelled at for over a hour for simple mistakes (this was my first job) -had to stand outside of the store and greet people walking by for hours simply because the mall was dead and we had to prove to the district manager we were trying to make sales. -extremely competitive between employees because of the unrealistic sales goals and backlash from not reaching the goal.

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Journeys Response
1y
Thank you for taking time to share your review. We would like to hear more about your experience. Please feel free to email us at journeyssocial@journeys.com with more details.
3.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun job, can get commission during holiday

Cons

Base pay for store managers is 16 an hour, based on a 40 hr work week. but you get a weekly base pay so you aren’t compensated for overtime, which makes your hourly pay go down to pretty much $14 most weeks, since you’re required to work a MINIMUM of 45 hrs a week. They try to convince you the commission is a huge opportunity to make more money, but really you only ever see it during Christmas season.

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Journeys Response
1y
Thank you for leaving your review! Please feel free to email us at journeyssocial@journeys.com if you would like to provide more details regarding your experience.
3.0
Jun 9, 2025

Pay

Recommend
CEO approval
Business Outlook

Pros

The discount was 40% off

Cons

Low pay for how much you work

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Journeys Response
1y
Thank you for sharing your review! We appreciate your feedback.
Viewing 154 - 156 of 3,569 Reviews

Glassdoor has 3,622 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.