KWI reviews

Toxic work environment. CEO is a bully who when upset (often) looses control and publicly humiliates employees. I have seen him do this from VPs to regular employees. Seems charming and Kind until he looses his temper. The CEO things the company is a one man show and that other employees are fools. All senior managers leave the company after a few years. Working with the CEO is just not worth it. Pay is poor and bonuses are a joke. Employees were encouraged to write positive reviews on Glassdoor. Take the positive reviews in this light. If you take a job at KWI after reading this review, you have no one to blame for the result.

The company lacks a true training structure. You are expected to learn on your own. Then you would be afraid to make any educated guesses to resolve ongoing issues. 99.99 percent of the time you are going to be wrong and you hear about. The problems are that there is no real fix for any thing. Every one would any thing just to calm down angry customers. In desperation one can become stressed and aggravated over the horrible software KWI calls a POS system. Because of the micromanaging, stress, aggravation, confusion, no real leadership, no training, poor management direction, the air condition does not work correctly, the power system goes down a lot, the mPOS crashes a lot, customer are double or even triple charge during basic credit card transactions, at least five people call out sick at any giving time. One can only wonder why any one would stay at KWI for only 3.5 years! Sad really sad... I would NOT recommend my friends to work KWI because I want to keep my friends and my friends.