Kelly reviews

3.7

72% would recommend to a friend

(6,847 total reviews)
avatar

Chris Layden

83% approve of CEO

65% positive business outlook

Kelly has an employee rating of 3.7 out of 5 stars, based on 6,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kelly employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

7K reviews
1.0
Dec 3, 2015

CDEA

Recommend
CEO approval
Business Outlook

Pros

Work at home position. Save money on travel and dining for lunch.

Cons

Lay off entire department in the most deceptive way. They pretend there is a short meeting early so nobody will have shift interrupted to actually read a 3 minute statement that the job is over.

1.0
Nov 19, 2015
Recommend
CEO approval
Business Outlook

Pros

One of the three team leads that I had while I was there were amazing! She listened to her team, helped when we needed it, and always had our backs. Flexible schedules somewhat. Ability to move up.

Cons

Communication! Laid off over 300 people without any sort of notice right before the holidays. Also cut many people hours without notice. Nobody ever explained what was going on to the agents. Also there were a couple of very nasty team leads. Very rude and inconsiderate to all the agents. Low pay.

3.0
Nov 8, 2015

Ridiculous reqirements for almost minimum wage

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home is nice

Cons

Ridiculous standards for 10 dollars an hour; a lot of of 'who you know' rather than performance based; unrealistic attendence policy

Viewing 160 - 162 of 6,847 Reviews

Glassdoor has 9,306 Kelly reviews submitted anonymously by Kelly employees. Read employee reviews and ratings on Glassdoor to decide if Kelly is right for you.