Is Kemper a good company to work for?

Kemper has an overall rating of 3.6 out of 5, based on over 2,447 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at Kemper to a friend and 53% have a positive outlook for the business. The best reviews about Kemper have been left by employees working as District Manager , Claims Manager and Talent Acquisition Specialist .

Does Kemper pay their employees well?

According to anonymously submitted Glassdoor reviews, Kemper employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kemper. This rating has been stable over the past 12 months.

How satisfied are employees working at Kemper?

66% of Kemper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kemper 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Kemper?

Claims Adjuster (187) , Insurance Agent (46) , Customer Service Representative (45) , Manager (45) , Auto Liability Claims Adjuster (43) , Claims Adjuster Trainee (36) , Director (29) , Claims Manager (25) , Senior Manager (23) , Paralegal (22) , Total Loss Adjuster (22) , Auto Liability Adjuster (21) , FNOL Representative (20) , Auto Damage Appraiser (18) , Bodily Injury Claims Adjuster (18)

What are the pros of working at Kemper according to real employee reviews?

"Benefits was great and outstanding" ((in 230 reviews)); "Good pay if you work hard and have leads" ((in 136 reviews)); "Great people to work with and for!" ((in 123 reviews)); "The training is great and ongoing." ((in 83 reviews)); "Culture is great." ((in 83 reviews))

What are the cons of working at Kemper according to real employee reviews?

"Poor upper management." ((in 46 reviews)); "No bonuses and can take 6 months before raise to show up in your check after raise approval" ((in 40 reviews)); "There has been 2 massive layoffs in 6 months leaving hundreds of employees without jobs." ((in 29 reviews)); "Poor communication" ((in 17 reviews)); "Sometimes work load can be intense" ((in 14 reviews))

What are employees saying about Kemper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kemper layoffs and their outlook for job security at Kemper in 2026.

What Kemper locations have received the highest employee ratings?

Glendale , Orlando , San Antonio , Anaheim , McAllen , Lake Mary , Doral , Henderson , Tampa , Alpharetta

Kemper reviews

3.6

66% would recommend to a friend

(2,362 total reviews)

C. Thomas Evans, Jr.

43% approve of CEO

53% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Culture & values

3.3

Senior management

Kemper has an employee rating of 3.6 out of 5 stars, based on 2,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kemper employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 18, 2008

Good Pay & Benefits, Lousy Management

Customer service

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits were very good. There are many opportunities for bonus and overtime.

Cons

Lack of leadership from management. Revolving door of management. Failure to promote from qualified candidates within Unitrin Direct Vista office to management positions. Favoritism from managers toward certain employees, including pill-popping Supervisors. While bonus was attainable if you worked for it, the goal was changed several times a year. At one point the company changed bonus structure to a goal no one could reach, therefore no one made bonus. Company realized this was a problem and changed goal again, but not retroactively. ie Company admitted goal was unattainable, and screwed everybody out of bonus.

5.0

Sep 7, 2008

Good leadership and great place to work.

Manager

Recommend

CEO approval

Business Outlook

Pros

The way they treat their employees. Always receptive to new ideas and willing to listen. Lots of employees have been at the company for over 15 years which speaks well of an insurance company. Every attempt is made to keep company morale high and to encourage employees to succeed. Recognition of acheivement both financial and non-financial. Management truly cares about their employees and encourages innovation.

Cons

Repetive work which is not challenging. However, this is true of the industry. It's not easy to make insurance an exciting field.

2.0

Aug 6, 2008

Lack of involvement

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Fairly relaxed atmosphere. It is a good place to learn the industry. At the direct line there is a decent education compensation package. Depending on the department that you are in, there are and can be flexible scheduling.

Cons

There is a very high turnover rate and there is an enormous disconnect between the executive level and the management level. The hiring practices seemed to be at best, hasty, and there has been a lot of consolidation of roles, which didn't work for the better.

Viewing 2359 - 2361 of 2,362 Reviews

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Kemper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Pay & Benefits, Lousy Management

Good leadership and great place to work.

Lack of involvement

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