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Ken Garff Automotive Group

Engaged Employer

Ken Garff Automotive Group reviews

3.9

64% would recommend to a friend

(320 total reviews)

Brett Hopkins

79% approve of CEO

50% positive business outlook

Ken Garff Automotive Group has an employee rating of 3.9 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ken Garff Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

320 reviews
3.0
Jun 14, 2015

Not a bad company, just a car company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like what I do and my coworkers are great people. My boss allows me to orient my schedule to match my husbands since we car pool and he allows me to get my work done with a minimum of management. Employee recognition is favorable if a little one-sided at times.

Cons

Upper management gives the impression that they don't want to deal with any of the unpleasantness that arises sometimes.They don't like to recognize the elephant in the room. CEO is hardly ever there at Corporate. GM's are so busy jumping thru the hoops from Corporate that they have little to no control over their respective dealerships that they lose control of them and well, the inmates are running the asylum. They also tend to have a bit of the ol' boy network going on too. Sometimes it not what you know, it's who you know. I truly wonder if Corporate truly knows what is going on in their company and in their dealerships

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Ken Garff Automotive Group Response
10y
Thanks for the response. We are glad to hear that you have great relationships with your boss and coworkers. Perception can be seen as a reality even if that perceived reality is incorrect. Difficult conversations are important and we do not shy away from them. Let's address some of the concerns raised here. Upper management deeply cares about the employees. The Human Resource team regularly meets with leadership team to discuss unpleasant and difficult issues. Many times the answer to dealing with complex issues is to work with an employee or department to provide training and coaching. Translation: change doesn't happen fast when working with people and their behavior. The car business is a relationship business and so both who AND what you know are important. We have high expectations for our General Managers. We do not apologize for demanding high accountability from our leaders. We recognize that can, at times, be seen as "hoop jumping" in the same way players on a basketball team might see the drills a coach asks of players as mundane activity. Great practice equals great performance. Each and every month the CEO and executive team travel to several dealerships to spend time with them evaluating business practice. Our leaders are very aware of what is happening in the company. These trips ensure that. Perhaps this also explains the authors perception of the CEO's absence. The author is very right about Ken Garff and his efforts to know each employee. This remains a mission of both our owners and the leadership team. However, the challenge of knowing 5,000 employees in 6 states is real. Despite the difficulty, the effort and mission remain.
3.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to scale wins across 70+ stores. Great team of designers and creatives.

Cons

Talk a big talk about career development and family focus, but that gets lost in the weeds when it comes to the actually doing it. Working with car dealership general managers can be tough if you have any morals. Expected to be on call 24/7, weekends and holiday's included, but also in office from 8-5 with almost no flexibility. Middle management is mealy mouthed and hard to get straight answers from.

1.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

I joined the organization in a marketing role that required a high level of independence, as there was limited guidance or support from my direct leader. Over time, I built strong cross-department relationships and developed a successful program largely through my own initiative. This work supported the company on multiple levels and required close collaboration with internal teams to be effective. During my tenure, I managed critical business and employee-facing initiatives during the pandemic and other high-pressure situations, both locally and nationally. My efforts were consistently recognized, including multiple acknowledgments from the CEO in company-wide settings for performance, results, and impact. I genuinely enjoyed my role and felt respected at the executive level for the work I delivered.

Cons

However, my direct leadership experience was very different. The leadership style within my immediate reporting structure felt highly controlling and dismissive of input, with limited openness to collaboration or differing perspectives. Decision-making appeared top-down, and success was not always met with support or constructive dialogue. This created a challenging and stressful environment despite strong performance and positive recognition elsewhere in the organization. After several years of strong performance, my position was eliminated unexpectedly. The decision came as a surprise and did not align with my prior feedback, results, or recognition. The role was subsequently filled by someone with no experience in this area, which made the transition difficult to understand. Having a role I was passionate about end so abruptly was disappointing and changed my perspective on leadership consistency and long-term stability within the department. Since my departure, I have observed continued turnover within the marketing team, suggesting ongoing challenges with leadership approach and team culture. Based on my experience, I would not recommend this organization to marketing professionals seeking a collaborative, supportive environment with transparent leadership and mutual respect.

Viewing 13 - 15 of 320 Reviews

Glassdoor has 325 Ken Garff Automotive Group reviews submitted anonymously by Ken Garff Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if Ken Garff Automotive Group is right for you.