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Ken Garff Automotive Group

Engaged Employer

Ken Garff Automotive Group reviews

3.9

64% would recommend to a friend

(320 total reviews)

Brett Hopkins

79% approve of CEO

50% positive business outlook

Ken Garff Automotive Group has an employee rating of 3.9 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ken Garff Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

320 reviews
3.0
Sep 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Good people in the individual dealership. Generally positive work environment.

Cons

Individual dealership management styles. Corporate policies and benefits package.

3.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

They are trying. Trying to get better, trying to be better, and starting to focus their attention on the employees that make the company a place where people want to shop. There is a lot of growth opportunity in almost every department, and if not at the current dealership, there is always another in the Garff family. I only worked there for 8 months and covered many empty roles and was promoted twice to new positions in my short time working at my dealership.

Cons

They are the typical large dealer in the automotive industry. They are trying to put more focus on their employees by comparing themselves to companies outside of their industry. They want the success and reputation of Google or Apple, but don't want to do any of the things that make those companies ones employees want to work for. The pay plan is crap, the dealerships and managers all place nice to whomever is above them, and completely disregard issues bringing departments down so their supervisor doesn't replace them. They are definitely not a bad company, but what they say is different than what you get. From my first day to my last day, it never ended up being the way that I was recruited/interviewed/promised. There was constant turnover due to how the company and dealerships operate, not due to the nature of the work or employee. The pay is pretty standard for the auto industry, but it's crap for what they preach. Each department is left with a manager to handle pay structures, scheduling, etc. Which would be fine except managers have so many responsibilities that promised raises, scheduling, etc get lost and forgotten. My manager finally gave me a raise after months and months of telling me he was going to make sure my family and I were taken care of. Once it finally went through and we sat down to write up the increase, I realized he had no clue what I was making and thought it was much less than what he had originally hired me under. There was constant talk of people looking for new companies to work for. We had one employee get fired (while already being severely understaffed), then told there was not any room in the budget to replace the employee or hire new ones. Leaving the current employees to increase their workload. By the time I put in my two weeks, I had been covering 2 to 3 different job duties that weren't part of my current role, but I was forced into covering since I had been promoted from those positions since being hired by Ken Garff.

avatar
Ken Garff Automotive Group Response
9y
We appreciate your review!.As of January 2017, for the first time in 85 years, Ken Garff Automotive is offering Personal Time Off (PTO) to our first year employees. We made this change as a result of feedback from our most valuable resource, our employees. We hear our customers, and we hear you, our employee, too.
3.0
Apr 26, 2016

Ok

Recommend
CEO approval
Business Outlook

Pros

Competitive salary, Christmas bonus, paid vacation

Cons

Crappy insurance, lack of training, negative attitudes

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Ken Garff Automotive Group Response
10y
Thanks for responding. Although our benefits rank near the top of our industry, we recognize that employees value different things. We have organized benefit committees to help us understand what employees value and do not. Everyone appreciates that that cost of benefits of skyrocketed lately. That is both employee and employer cost. To that end, it is vital that we, to the best of our ability, allocate limited resources to the programs and benefits that matter most to employees. Every organization could improve their training and we are no exception. We have a strong commitment to this endeavor and have changed our structure, creating more regional support to address local needs and provide resources on a more local level. Attitude is the one thing we can control as individuals and it is also the one thing that we can change pretty quickly. We engage our employee base at least monthly to celebrate them and their achievements. We hope all of our employees will recognize their important role to be an example of the kind of attitude they wish to see in others.
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Glassdoor has 325 Ken Garff Automotive Group reviews submitted anonymously by Ken Garff Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if Ken Garff Automotive Group is right for you.