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Ken Garff Automotive Group

Engaged Employer

Ken Garff Automotive Group reviews

3.9

64% would recommend to a friend

(320 total reviews)

Brett Hopkins

79% approve of CEO

50% positive business outlook

Ken Garff Automotive Group has an employee rating of 3.9 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ken Garff Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

320 reviews
4.0
Jan 27, 2017

Amazing Company!

Recommend
CEO approval
Business Outlook

Pros

Great work culture...they truly practice the philosophy that if you take care of your employees, they will take care of your customers. Amazingly supportive management. It really is like family.

Cons

Unfortunately the money isn't good...actually, it's pretty terrible. It may just be the industry...but it's not really a livable wage if you are an adult with pets and kids. I hope it's just my particular location...not sales as a whole in the company...

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Ken Garff Automotive Group Response
9y
Thank you so much for taking the time to review us. We are very proud of our culture and are glad to have you as part of the KG family! While I am not able to give you a specific answer to your pay plan concerns without knowing your story, I can tell you that our compensation percentage is above that of our public competitors. We encourage you to discuss the specifics of your concerns with your manager.
2.0
Dec 23, 2016

Salesperson

Recommend
CEO approval
Business Outlook

Pros

Flexible hours and get to deal with cars. Lots of different locations to fit your needs with regards to location. Commission is ok for the job.

Cons

High pressure, no loyalty, disposable at times. All they care about is the end dollar and not the employee. They do listen to customers, don't give a lot of care towards their employees.

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Ken Garff Automotive Group Response
9y
Thank you for your review! We do listen to and care about our employees. It is Ken Garff's mission to be the most esteemed automotive group in their eyes and we are continuously working towards this goal. Your feedback will be used as we train and develop our existing employees.
3.0
Dec 15, 2016
Recommend
CEO approval
Business Outlook

Pros

They are trying. Trying to get better, trying to be better, and starting to focus their attention on the employees that make the company a place where people want to shop. There is a lot of growth opportunity in almost every department, and if not at the current dealership, there is always another in the Garff family. I only worked there for 8 months and covered many empty roles and was promoted twice to new positions in my short time working at my dealership.

Cons

They are the typical large dealer in the automotive industry. They are trying to put more focus on their employees by comparing themselves to companies outside of their industry. They want the success and reputation of Google or Apple, but don't want to do any of the things that make those companies ones employees want to work for. The pay plan is crap, the dealerships and managers all place nice to whomever is above them, and completely disregard issues bringing departments down so their supervisor doesn't replace them. They are definitely not a bad company, but what they say is different than what you get. From my first day to my last day, it never ended up being the way that I was recruited/interviewed/promised. There was constant turnover due to how the company and dealerships operate, not due to the nature of the work or employee. The pay is pretty standard for the auto industry, but it's crap for what they preach. Each department is left with a manager to handle pay structures, scheduling, etc. Which would be fine except managers have so many responsibilities that promised raises, scheduling, etc get lost and forgotten. My manager finally gave me a raise after months and months of telling me he was going to make sure my family and I were taken care of. Once it finally went through and we sat down to write up the increase, I realized he had no clue what I was making and thought it was much less than what he had originally hired me under. There was constant talk of people looking for new companies to work for. We had one employee get fired (while already being severely understaffed), then told there was not any room in the budget to replace the employee or hire new ones. Leaving the current employees to increase their workload. By the time I put in my two weeks, I had been covering 2 to 3 different job duties that weren't part of my current role, but I was forced into covering since I had been promoted from those positions since being hired by Ken Garff.

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Ken Garff Automotive Group Response
9y
We appreciate your review!.As of January 2017, for the first time in 85 years, Ken Garff Automotive is offering Personal Time Off (PTO) to our first year employees. We made this change as a result of feedback from our most valuable resource, our employees. We hear our customers, and we hear you, our employee, too.
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Glassdoor has 325 Ken Garff Automotive Group reviews submitted anonymously by Ken Garff Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if Ken Garff Automotive Group is right for you.