Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Great people to work with" ((in 7 reviews)); "Coworkers are great" ((in 6 reviews)); "Ample growth opportunities for operational employees." ((in 5 reviews)); "opportunities to grow & develop" ((in 5 reviews)); "Diverse work environment, Enriching culture, One of the most innovative hospitality companies, Commitment to Fine Arts, Great locations in United States" ((in 4 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 13 reviews)); "Upper management at corporate is horrible!" ((in 10 reviews)); "Managers are bad, lots of chaos, people promise you things that will most likely not happen" ((in 8 reviews)); "Low salaries compared to the market." ((in 5 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 5 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

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Kessler Collection

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

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Reviews by job title

222 reviews

1.0

Apr 13, 2014

I worked at the location in Orlando for about 6 months

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful location, always busy. Great co-workers when they're in the mood. Good benefits and decent pay compared to most resorts in Orlando.

Cons

This is a very stressful environment and working food and beverage can be stressful as is. They have employees that have been there for a very long time and they make good money and when things don't go there way you'll hear them complaining. Also the management in this place is a joke, kiss their butts and you'll be the favorite employee. They do not live up to the Kessler cares standards one bit. Even the one employee who makes money will agree with everything I have stated, so extremely disappointing.

1.0

Oct 14, 2013

A family run business that likes to think it's corporate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Initially the hotel is beautiful, but as time passes, you can begin to see the flaws. Met some friends that I will have for life.

Cons

They don't live up to their "Kessler Cares" philosophy and things are constantly changing. From employees, to management, to how they think they want things done/addressed. Anytime Corporate came to visit, everyone became very uneasy wondering if they were next on the chopping block. I've always been an over-achiever, but here I just came in, worked as under the radar as I could, and went home ... The potential for growth has happened for a rare few, but most employees don't make it that long.

1.0

Sep 4, 2013

overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Beautiful properties. good salary/benefits nice locations.

Cons

very poor upper management at main office. Poor communication for job expectation but expect the impossible. Don't read audit reports, wait for equipment to brake and than make you rush to buy one. Don't trust leaders.

Viewing 31 - 33 of 222 Reviews

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I worked at the location in Orlando for about 6 months

A family run business that likes to think it's corporate

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