Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
5.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

I am grateful for the support from both my direct supervisor and the corporate team. Collaborating with my sales team at this hotel brings me great satisfaction. I am content with my compensation and deeply appreciate the trust my on-site team has in me. I do hope for more properties to expand regional growth opportunities!

Cons

Regarding external factors, while I navigate occasional challenges that are to be expected, I continue to focus on delivering excellent results!

1.0
May 17, 2025

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

Plenty of overtime hours to pick up due to short staffing. Benefits are good. Good resume builder.

Cons

Extremely negative work environment. Pay is significantly below industry standard. You will receive more pay and less work at other properties. Almost 0 support from HR, and upper management. Many GPs on front desk team, bell team, and FB are extremely rude and aggressive towards managers and coworkers. Expect to do several peoples jobs and not get paid appropriately for it as the company will not promote from within or provide raises.

Viewing 10 - 12 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.