Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Great opportunities for internal growth within the organization." ((in 7 reviews)); "Ample growth opportunities for operational employees." ((in 6 reviews)); "Great people to work with" ((in 6 reviews)); "Coworkers are great" ((in 5 reviews)); "Great people both the fellow employees and the guests." ((in 5 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 12 reviews)); "Managers are bad, lots of chaos, people promise you things that will most likely not happen" ((in 9 reviews)); "Upper management at corporate is horrible!" ((in 9 reviews)); "Low salaries compared to the market." ((in 5 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 5 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

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Kessler Collection

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

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Reviews by job title

222 reviews

3.0

May 14, 2025

Disappointing Work Environment

Consultant

Recommend

CEO approval

Business Outlook

Pros

Beautiful building and luxury service is the goal of all employees. Fantastic HR department who truly care for all employees. Lunch and dinner are provided daily for employees. Health Benefits are provided for full-time employees.

Cons

The GM is not an inspiring leader and often brings the culture down instead of building it up. Management tends to micromanage and create unnecessary work to only to check a box. Employees are under paid, getting a raise is not something they do. GM's focus is to come under budget, so employees usually feel the squeeze. There is a lot of turnover, employees are unhappy with pay and upper management.

5.0

May 14, 2025

A Great Place for Professional Growth

Administrative

Recommend

CEO approval

Business Outlook

Pros

The company offers excellent opportunities for professional growth and values Grand Performers input. Leadership is supportive, and the team environment is collaborative and innovative.

Cons

While the workload can be intense at times, May be better distribution of tasks across departments could alleviate some pressure.

5.0

May 13, 2025

Incredibly rewarding experience

Director

Recommend

CEO approval

Business Outlook

Pros

Working for The Kessler Collection has been an incredibly rewarding experience. The company culture is built on genuine appreciation for its Grand Performers, with leadership that truly invests in your growth and well-being. From creative and inspiring properties to opportunities for advancement, every day feels meaningful. The sense of community, attention to detail, and emphasis on hospitality excellence make it more than just a job—it’s a place where you’re empowered to thrive, create memorable experiences, and be part of something truly special.

Cons

Nothing to notate on this area.

Viewing 13 - 15 of 222 Reviews

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