Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
5.0
Mar 20, 2016

Great company overall and promoted from within

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Marriott benefits, they promote from within, ability to innovate, get creative, suggest ideas. growing company and lots of opportunity to grow your career. There is a great atmosphere of fun but get it done at the same time. Lots of opportunity to gain feedback through performance review process, and 90 day reviews given. weekly meetings with dept heads allows more feedback and pulse checks to happen. annual increases issued. bonus for many salary positions. "job coach" program is very good and shows investment in a new hire during their first week. Kessler invests in its grand performers and there is also a "kessler cares program" which helps its ownemployees when needed and also the local community. When there are poor performers, they are willing to push them out if it is best for the whole. their employee engagement survey results as a company (done yearly), put them at the top of the hospitality industry.

Cons

every company has negatives and to think that there aren't any when interviewing is naive. Take the negative feedback on this site for what it is...mainly from ex-employees. Your ideas are heard, but don't be hurt if corporate or your managers don't agree with your opinion. That isn't always going to be the case. Corporate does have the family run feel but they do a great job as they are very skilled and knowledgeable about what they do. as they have grown they are also expanding their corporate office with hospitality professionals. this is good!

1.0
Jan 26, 2016

Corporate Structure

Recommend
CEO approval
Business Outlook

Pros

Discounted rate at Marriott Hotels.

Cons

This is really a poorly managed company. All decisions are dictated from corporate and property leadership has very little say. Corporate office implements SOPs that completely ignore the needs of the particular property and employe. There actions and management style actively make working there more difficult and unpleasant. There is also a revolving door of management.

1.0
Jan 24, 2016

Family Run Business that Shows No Respect Towards Employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Marriott relationship provided a good model for how the business should be run. You knew your employment with the company would be short. Besides management employees cared for each other.

Cons

Leadership had no respect for the employees. You could be fired for any reason without notice. Issues within the family filtered down to the employees. Unethical on many levels.

Viewing 172 - 174 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.