Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Great people to work with" ((in 7 reviews)); "Coworkers are great" ((in 6 reviews)); "Ample growth opportunities for operational employees." ((in 5 reviews)); "opportunities to grow & develop" ((in 5 reviews)); "Diverse work environment, Enriching culture, One of the most innovative hospitality companies, Commitment to Fine Arts, Great locations in United States" ((in 4 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 13 reviews)); "Upper management at corporate is horrible!" ((in 10 reviews)); "Managers are bad, lots of chaos, people promise you things that will most likely not happen" ((in 8 reviews)); "Low salaries compared to the market." ((in 5 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 5 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

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Kessler Collection

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

222 reviews

2.0

Jan 2, 2016

Great Vision Lack of Management and Leadership

Front officer supervisor

Recommend

CEO approval

Business Outlook

Pros

Kessler has a wonderful collection of boutique hotels throughout the country. They are awe inspiring properties on the outside!

Cons

Extremely strict uniform and personal grooming standards. Lack of leadership from internal upper management. HR makes up the rules as it goes. Funnels money to new builds from existent properties which results in capital problems at those existing properties.

4.0

Dec 11, 2015

Concierge Lounge Host

Concierge lounge host

Recommend

CEO approval

Business Outlook

Pros

Discounted food and drink, special holiday meals for the employees, surrounded by beautiful art in a glamorous atmosphere

Cons

Have to buy clear bags, low pay, the management sends mixed signals to employees, not welcoming of student workers

1.0

Dec 1, 2015

Server/Trainer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with some great people, Had some great guests

Cons

Over worked, servers, run their own food , bus, expo, room service, no breaks, long hours, 10 hours shifts. Servers Do EVERYTHING. from cleaning bird droppings, to washing dishes, grossly understaffed, front and back house, lazy management, "owners" do not care about this property, can not give good service because doing too many tasks, no tools that we need, no appreciation, everyone in F&B is over worked and negative, turn over rate is incredible, from F&B managers and staff. frustrated everyday. Required to Work closing shifts (until 1 am sometimes) and Am shifts at 6am, ridiculous, People think it is a Marriott, but it is far cry from being a Marriott or a real hotel and restaurant. (Restaurant is in Lobby) Kesslers sold it, so the do not care and it shows. The place should be condemed

Viewing 175 - 177 of 222 Reviews

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Complex Sales Coordinator

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Great Vision Lack of Management and Leadership

Concierge Lounge Host

Server/Trainer

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