Does Kessler Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Kessler Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Kessler Collection. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Kessler Collection?

60% of Kessler Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kessler Collection 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kessler Collection?

Front Desk Agent (7) , Manager (7) , Server (5) , Bartender (4) , Administrative Assistant (3) , Banquet Server (3) , Director (3) , General Manager (3) , Restaurant Manager (3) , Assistant Food and Beverage Manager (2) , Bellman (2) , Cocktail Server (2) , Concierge Lounge Host (2) , Cook (2) , Director of Human Resources (2)

What are the pros of working at Kessler Collection according to real employee reviews?

"Great people to work with" ((in 7 reviews)); "Coworkers are great" ((in 6 reviews)); "Ample growth opportunities for operational employees." ((in 5 reviews)); "opportunities to grow & develop" ((in 5 reviews)); "Diverse work environment, Enriching culture, One of the most innovative hospitality companies, Commitment to Fine Arts, Great locations in United States" ((in 4 reviews))

What are the cons of working at Kessler Collection according to real employee reviews?

"Bad management." ((in 13 reviews)); "Upper management at corporate is horrible!" ((in 10 reviews)); "Managers are bad, lots of chaos, people promise you things that will most likely not happen" ((in 8 reviews)); "Low salaries compared to the market." ((in 5 reviews)); "The Kessler culture was crammed down the throats of the employees but never upheld by corporate or the real people in power." ((in 5 reviews))

What are the top reviewed Kessler Collection locations?

Savannah , Orlando , Charleston , Saint Augustine , Mountain Brook , Charlotte , Greenville , Asheville , Jacksonville , Beaver Creek , Celebration , Minneapolis , Avon , Jersey City , Birmingham , Los Angeles , Summerville , Columbia , Beaver Creek

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Kessler Collection

Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.3

Work/Life balance

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

222 reviews

2.0

Nov 30, 2015

Waste of Time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great employees, Beautiful hotels, Good travel benefits

Cons

Management is rude and stiff, Corporate creates fear in employees, Very stiff environment!

4.0

Nov 12, 2015

Best F&B job so far

Concierge lounge host

Recommend

CEO approval

Business Outlook

Pros

It is truly a beautiful, aesthetically pleasing place to work. The guests are classy but still down to earth - only some are hard to please. I got to work alone which I loved, but even though I always worked independently I still got to know a handful of pretty awesome coworkers from every department. The concierge lounge shifts were a breeze and I got to watch the morning news, the in-room dining server shifts on the other hand..

Cons

I always stock and clean up for the next person, but it really sucks coming in at 5:30 in the morning to a mess left from last night. In-room dining was monotonous, the entire 9 hours I sat in a chair and wondered what my purpose in life even was. I know it's hard to gauge how many room deliveries there will be a day, but if I'm getting 0-3 orders during a 9 hour shift every day for a month, why would I want to stay there? I thinks its completely unnecessary to have anyone there from 11-4. At orientation one of the companies selling points to employees was that they frequently promote within. Everyone I've seen in positions above crew were hired externally, and weren't even all that..

1.0

Oct 21, 2015

Don't Waste Your Time

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Trail by fire. Constant turnover so you'll get great experience. Staff that works for you does a great job.

Cons

Constant turnover. Corporate doesn't give you the tools to succeed and has you work multiple jobs without paying you for it. Corporate wants change but doesn't have the people in place for it and doesn't want to pay for it.

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