Kessler Collection reviews

3.7

60% would recommend to a friend

(222 total reviews)

Richard C. Kessler

76% approve of CEO

63% positive business outlook

Kessler Collection has an employee rating of 3.7 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kessler Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

222 reviews
1.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

One does not exert physical or mental energy with any job within the corporation; this includes employment on the corporate level. If you are lazy and have no initiative you will be a wonderful fit. Training not needed if you have a GED or fall within the normal cognitive abilities of mankind. Opportunities to work with local organizations to make a positive impact in the community.

Cons

The "culture" is expounded by wolves dressed in dainty sheep skins. Being a small family owned business they have limited resources and allow personal feelings to be involved in business making decisions. Their partnership with Marriott is minimal but does help Corporate fill their pockets with the rewards of selling a substandard service to the unsuspecting consumer. The benefits are typical of a low wage working environment. Simply stated, they are not worth considering if you have a family or are considering one. The HR department is very typical of modern trends allowing them to operate with way too much power. This companies HR is a fine example of servants thinking they are masters. The wages are low and have great potential to lead to a future filled with poverty and socialist government programs for you and your loved ones. They DO NOT promote from within. Leadership is pumping a bull full of laxatives.

1.0
Aug 8, 2014

Worst job I've ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a pro to be found.

Cons

Was given no clear leadership or feedback. When asked for directly the only feedback I received was that "I had nothing to worry about". Was fired out of the blue even though when I pressed for a reason I was told I had done nothing wrong. I was told by several people in and out of the hotel industry not to work for the Kessler family as their reputation was not great. I wish I had listened.

3.0
Aug 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Hospitality experience gained Easy to get time off Hospitality service work schedules are average for the industry - work hours are extremely variable Extensive Training - SOMETIMES

Cons

Poor training procedures when understaffed Often understaffed Issues within hotels must be addressed by Corporate before they are fixed - this is not always done quickly

Viewing 199 - 201 of 222 Reviews

Glassdoor has 226 Kessler Collection reviews submitted anonymously by Kessler Collection employees. Read employee reviews and ratings on Glassdoor to decide if Kessler Collection is right for you.