Is KeyBank a good company to work for as a Client Relationship Associate?

Client Relationship Associate professionals working at KeyBank have rated their employer with 2.8 out of 5 stars in 97 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Client Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Client Relationship Associate interview questions at KeyBank .

Does KeyBank pay Client Relationship Associate employees well?

Client Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 97 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Relationship Associate salaries at KeyBank.

How happy are Client Relationship Associate professionals working at KeyBank?

42% of Client Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Client Relationship Associate professionals have also rated KeyBank with a 2.4 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.8 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 295 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 213 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 199 reviews)); "Good work life balance if you are not in Investment Banking" ((in 178 reviews)); "Great Culture and Place to Work" ((in 141 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 155 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 76 reviews)); "No training classes." ((in 70 reviews)); "Even the upper management had their favorite employees and were not afraid to show favoritism while at regional meetings, team building groups and training sessions." ((in 29 reviews)); "Long hours and technology learning curve" ((in 25 reviews))

KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)

Chris Gorman

46% approve of CEO

42% positive business outlook

Ratings by demographic groups

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Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews

1.0

Jul 14, 2015

Horrible experience

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Salary is good. Great Learning and Development department ( great trainers)

Cons

Didn't realize how horrible health plan was until I was in the hospital for a week. I had the best plan available, yet I ended up with a massive medical bill. Management is horrible- Do NOT believe them ( Corporate/HR) when they say they have an open door policy... And a no retaliation policy when you decide to report something illegal and unethical. Communication is horrible- And they don't encourage team work or try to make you feel like you're really part of the organization, I was bullied and harassed and after reporting documented incidents along with illegal and unethical incidents by my manager and other staff members, things became so much worse for me.

1.0

Feb 25, 2015

Unstable work environment

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Good salary and decent benefits

Cons

Too much turnover in management, staff, and policies/structure

2.0

Oct 9, 2014

Over worked and under paid

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

The only thing that I gained from working here is the unlimited amount of knowledge of the financial industry, and how clients are viewed in the banking industries eyes.

Cons

Not enough pay for the workload that is dumped on you, a horrible staffing model that leaves most branches understaffed, and burned out.

Viewing 61 - 63 of 97 Reviews

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