KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)
avatar

Chris Gorman

46% approve of CEO

42% positive business outlook

Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews
4.0
Aug 11, 2011
Recommend
CEO approval
Business Outlook

Pros

good leadership accross the board strong market presence

Cons

poor market tied directly to economy

3.0
Nov 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Competitive base salary Decent benefits with good 401k match and vacation time Historically a company that put the needs of the customer first and supported their employees (prior to the financial crisis)

Cons

Poor incentive plan. 2009 they did not pay any loan production incentive to their loan officers no matter how much was produced. There is no incentive for other lines of business to refer you business and the computer system is slow and offers no real value in prospecting. You will be prospecting for 90+ percent of your business by yourself. The retail platform is not competitive with larger institutions and there is little walk in business both for teller as well as banker transactions. The company will change focuses, underwriting, and employee treatment regularily and is managed with a very short term focus. The management is under constant pressure because of poor company performance and they will quickly change what product they would like you to push and are quick to move to a performanance plan including termination.

Viewing 82 - 84 of 97 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.