Is KeyBank a good company to work for as a Client Relationship Associate?

Client Relationship Associate professionals working at KeyBank have rated their employer with 2.8 out of 5 stars in 97 Glassdoor reviews. This is a lower than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Client Relationship Associate Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Client Relationship Associate interview questions at KeyBank .

Does KeyBank pay Client Relationship Associate employees well?

Client Relationship Associate professionals rate their compensation and benefits at KeyBank with 2.2 out of 5 stars based on 97 anonymously submitted employee reviews. This is 42.9% worse than the company average rating for salary and benefits. Find out more about Client Relationship Associate salaries at KeyBank.

How happy are Client Relationship Associate professionals working at KeyBank?

42% of Client Relationship Associate employees at KeyBank would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Client Relationship Associate professionals have also rated KeyBank with a 2.4 rating for work-life-balance, 2.9 rating for diversity and inclusion, 2.8 rating for culture and values and 2.3 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (142) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (31) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 308 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 207 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 200 reviews)); "Good work life balance if you are not in Investment Banking" ((in 180 reviews)); "Great Culture and Place to Work" ((in 136 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 153 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 73 reviews)); "No training classes." ((in 72 reviews)); "highly political environment; favoritism is abundant" ((in 31 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 25 reviews))

KeyBank Client Relationship Associate reviews

2.8

42% would recommend to a friend

(97 total reviews)

Chris Gorman

46% approve of CEO

42% positive business outlook

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Client Relationship Associate employees have rated KeyBank with 2.8 out of 5 stars, based on 97 company reviews on Glassdoor. This indicates that most Client Relationship Associate professionals have an average working experience there. KeyBank is rated 25% below average by Client Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

97 reviews

3.0

Nov 6, 2010

KeyCorp

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Powerful financial institution, great lending products

Cons

Not a good location, not very good sales support to employees. No reimbursement for travel and other expenses relater to job requirements.

2.0

Oct 12, 2010

Having worked at 2 national MAJOR banks, Key is definitely a step back.

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Laid back, not widget-driven. No strong pushes for specific singular products. If you aren't a hard-driven salesperson, this is a good position for you.

Cons

Commission is miserable. Annually you won't make more than $8,000. In other banking positions, you get monthly commission which can easily exceed $30,000. Their internal systems are horrible. They lack the sophisticated tools for employees AND customers. Working for them will immediately let you feel that yoy're working for a community/regional bank.

4.0

Sep 14, 2010

Like any retail bank, there are many people disinterested in career banking

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

As long as you are meeting your sales goals, you are given a fair amount of freedom. I was allowed to essentially make my own work schedule.

Cons

Like any retail bank, there are many uneducated people who are simply there to collect a paycheck. This can be hard for people who are interested in building a career in the industry.

Viewing 85 - 87 of 97 Reviews

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KeyBank Client Relationship Associate reviews

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KeyCorp

Having worked at 2 national MAJOR banks, Key is definitely a step back.

Like any retail bank, there are many people disinterested in career banking

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