Pros
The pay is decent and the benefits are great. Vacation time is great too. Some coworkers are fantastic, but most are just "lifers" that have become accustomed to the way Key does things.
Cons
KeyBank is just a miserable place to work. When I started, I was promised raises at certain intervals, exposure to all parts of the bank, and, potentially, paying for some grad school. That never happened. Clients routinely get taken advantage of. Key is known as "fee bank" for good reason. The online banking feature for customers accounts does not post correctly, so clients get o/d fees when they diligently kept track of their accounts. You just feel bad when your customers, who are good people, get "nickel-ed and dime-d". Its a bad representation upon myself. The sales pressure is annoying, even when you have made goals they bug you for more. They expect every one to put people into investments, although most rm's are limited to selling fixed annuities. Fixed annuities are definitely not in every clients best interest. Alot of the day to day work stuff reminds me of the movie office space.
