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      KeyBank

      Engaged Employer

      KeyBank Relationship Associate reviews

      3.2

      67% would recommend to a friend

      (101 total reviews)
      avatar

      Chris Gorman

      46% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Culture & values

      3.8

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      3.3

      Work/Life balance

      3.0

      Senior management

      Relationship Associate employees have rated KeyBank with 3.2 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Relationship Associate professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Relationship Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      101 reviews
      1.0
      May 6, 2009

      Not a good company to work for

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly are very few positives in working for Key. Benefits package was pretty good

      Cons

      Unrealistic sales goals, too much micromanaging, upper management would talk down to employees. Upper management also had a very severe disconnect of what the actual sales environment is. Scripts and colds calls are not going to work in this environment.

      4.0
      Dec 21, 2008

      Good place to work with predictable cons expected of large banks.

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Key is a great place to work because management truley cares about the employees and in general they are quite competent. They have excellent benefits and really promote advancement and professional development. Key is small enough to have access to senior managers as an employee but large enough to offer virtually any financial service that you would expect of a large bank. Pay is competitive and from what I hear on the retail said the sales force gets paid more than the competitors. Overall, the culture allows the various business units to work well together and this is emphasized regularly.

      Cons

      Key is large and like any large organization you're going to run into red tape at some point which just seems to hinder progress or efficiency at times. Also, Key is not as well known as some of the larger commercial banks and from a sales perspective it's sometimes difficult to sale the brand. Also the bank is large, but again it's small compared to larger commercial banks in the US. This means that while there is advancement opportunities that come with the turnover, the departments are relatively small and if you're waiting on that, you may be waiting for a little while.

      Viewing 97 - 99 of 101 Reviews
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      Glassdoor has 3,824 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.