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      KeyBank

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      KeyBank reviews

      3.6

      58% would recommend to a friend

      (3,510 total reviews)
      avatar

      Chris Gorman

      62% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      4.0
      Sep 14, 2010

      Like any retail bank, there are many people disinterested in career banking

      Relationship manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As long as you are meeting your sales goals, you are given a fair amount of freedom. I was allowed to essentially make my own work schedule.

      Cons

      Like any retail bank, there are many uneducated people who are simply there to collect a paycheck. This can be hard for people who are interested in building a career in the industry.

      2.0
      Sep 6, 2010

      Sales job + low salary = overworked

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bank truely does care about the customer and does put the client first. I do feel like I have a relationship with my clients. The pay is low, the bonuses have been getting small and small. Time off is genereous.

      Cons

      Too much micro-management, ie daily conference calls, weekly meetings. Company is not sure if it wants to be a bank or a brokerage house or a insurance provider. Starting to force staff to push products and not offer solutions.

      3.0
      Sep 3, 2010

      Loved my customers - management needs work

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekends and holidays off, decent pay for someone working their way through college, good work environment where co-workers lended a hand when needed.

      Cons

      Management wouldn't helped when needed, instead they would "encourage" you to solve your own problems. It sounds reasonable enough until you've spent half an hour trying to solve your own problem and you have a frustrated customer in front of you and 10 more in the line behind them.

      Viewing 3421 - 3423 of 3,510 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.