KeyBank reviews

3.6

58% would recommend to a friend

(3,514 total reviews)
avatar

Chris Gorman

64% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Jul 24, 2019

Branch Manager Pittsburgh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Products/solutions and promotions help. Area leadership not terrible.

Cons

Culture of the bank from the top “sounds” good, but drill down to the regional and it’s terrible. out of touch with what we are dealing with. Feeling always short staffed. Message is we are over staffed? Promotions above branch manager are rare. Always hiring from other banks. Our regional even hired a branch manager to be an area manager over countless current employees being passed over. You are not allowed to “sell” but you better hit your goals. Logging appointments and now digital “profiles” measured everyday with constant pressure. You can easily fake your way to looking good, which is frustrating if you want to have integrity.

2.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Good people for the most part

Cons

Leadership can be very pushy and unethical to get the sales they need to look good.

Viewing 343 - 345 of 3,514 Reviews

Glassdoor has 3,824 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.