Question 1

Is KeyBank a good company to work for?

Accepted Answer

KeyBank has an overall rating of 3.6 out of 5, based on over 3,824 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at KeyBank to a friend and 52% have a positive outlook for the business. The best reviews about KeyBank have been left by employees working as Quantitative Analyst, Financial Analyst and Intern.

Question 2

Does KeyBank pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, KeyBank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at KeyBank. This rating has decreased by 2% over the last 12 months.

Question 3

How satisfied are employees working at KeyBank?

Accepted Answer

58% of KeyBank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated KeyBank 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at KeyBank?

Accepted Answer

Personal Banker (305), Branch Manager (143), Teller (127), Bank Teller (120), Lead Teller (102), Relationship Manager (82), Financial Wellness Consultant (71), Analyst (69), Licensed Relationship Manager (49), Customer Service Representative (40), Intern (37), Manager (37), Retail Banking Intern (36), Private Client Banker (32), Account Manager (22)

Question 5

What are the pros of working at KeyBank according to real employee reviews?

Accepted Answer

"Good Benefits and Perk." ((in 299 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 212 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 202 reviews)); "Good work life balance if you are not in Investment Banking" ((in 180 reviews)); "Great Culture and Place to Work" ((in 140 reviews))

Question 6

What are the cons of working at KeyBank according to real employee reviews?

Accepted Answer

"Corporate management is poor" ((in 147 reviews)); "No training manuals or formalized training." ((in 77 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 72 reviews)); "Branch managers have lied about being at work, abused time off, show up late, leave early, will not be in rotation to  work weekends." ((in 29 reviews)); "highly political environment; favoritism is abundant" ((in 27 reviews))

Question 7

What are employees saying about KeyBank layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KeyBank layoffs and their outlook for job security at KeyBank in 2026.

Question 8

What are the top reviewed KeyBank locations?

Accepted Answer

Cleveland, Seattle, Buffalo, Brooklyn, Overland Park, New York, Portland, Denver, Albany, Salt Lake City, Columbus, Tacoma, Cincinnati, Indianapolis, Pittsburgh, Amherst, Portland, Dayton, Boise, Syracuse, Toledo, Rochester, Salem, Bellevue, Lockport, Dallas, Hartford, Atlanta, Chicago, Canton

KeyBank

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Overall, the company has the right intentions but there is poor communication amongst departments

Good people, but company lacks foresight

too many managers, not enough support for long time employees to grow in career

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