Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.7 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.7 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 305 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 202 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 201 reviews)); "Good work life balance if you are not in Investment Banking" ((in 183 reviews)); "Great Culture and Place to Work" ((in 137 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 148 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 75 reviews)); "No training program in place for incoming managers." ((in 74 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 26 reviews)); "Manager(s) subliminal buliying; plays favoritism;lack of respect; pay scale disparity between male/female." ((in 26 reviews))

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KeyBank

KeyBank Bank Manager reviews

3.7

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.6

Career opportunities

3.4

Culture & values

3.1

Senior management

Banker/Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

5.0

Mar 19, 2019

bank teller

Bank teller

Recommend

CEO approval

Business Outlook

Pros

nice environment and nice coworker

Cons

long hours and might be competitive

2.0

Mar 17, 2019

Changing For the Worse

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Branch personnel is a pleasure to work with. They understand the clients need.

Cons

Pushing for client facing employees to become robotic. Weighs too heavily on daily activities while running skeleton crews. Every " good job" is met w/ a "but...". Upper mgmt is always out to get employees

2.0

Mar 6, 2019

Demanding work with little help

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Competitive pay PTO 10 paid holidays Maternity/paternity leave after 1yr 401k match 6%

Cons

There is a lack of help in the branch. The branch model only supports two tellers, and expects the PB’s to consistently act as a teller. Clients become unhappy due to long wait times, and leave us awful reviews because of it. Management expects us to do more with less, and it just isn’t possible. This was my biggest issue with key, but is one of MANY. Poor work-life balance Very sales driven No time to meet with clients out of office Poor branch model Lack of training

Viewing 355 - 357 of 446 Reviews

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KeyBank reviews FAQs

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KeyBank

KeyBank Bank Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

bank teller

Changing For the Worse

Demanding work with little help

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