Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.7 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.7 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 315 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 209 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 206 reviews)); "Good work life balance if you are not in Investment Banking" ((in 177 reviews)); "Good work from home and vacation policies" ((in 66 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 151 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 75 reviews)); "No training classes." ((in 73 reviews)); "highly political environment; favoritism is abundant" ((in 27 reviews)); "Most disheartening is that senior management is aware of these issues but choose to turn a blind eye to the problem." ((in 25 reviews))

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KeyBank

KeyBank Bank Manager reviews

3.7

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.6

Career opportunities

3.4

Culture & values

3.1

Senior management

Banker/Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

446 reviews

3.0

Mar 5, 2019

Good Job

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Easy work life, pay is good, good coworkers . Down time.

Cons

Bonus pay, things change a lot, goal are unrealistic, find any reason not to give bonus pay, you have to make sure you are receiving credit for work done. Understaffed in city branches only. PB's are required to be on the teller line not able to focus on sales.

1.0

Mar 4, 2019

Platform

Banker/manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are fine, basically on par with other banks. The 401k is matched paycheck by paycheck and you're vested day one. The stock purchase program is good.

Cons

The technology is at least 10 years behind the big 5. It takes an hour to open an account for an existing client. Literally. The culture has become very, very aggressive. Key is headed for a sales integrity issue very soon based on what some of the bankers and managers are doing. Goals will jump huge amounts year to year. To the tune of 30%-50% on average, whether you hit the prior year goal or not. They're just raised because they can be. It's insane. Even Wells wasn't that bad. And, if you dont make the astronomical goal, they'll just start pushing you out.... And raise your goal 30%. Seriously. Not exaggerating. There's a big outside sales push, but, being a moderately sized regional bank, it's not terribly effective.

3.0

Jan 25, 2019

Learn Sales Skills

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Lot's of hard-working people. Starting to modernize

Cons

Super Sales focused, outdated and many systems needed to get the job done

Viewing 358 - 360 of 446 Reviews

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KeyBank Bank Manager reviews

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