Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.7 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.7 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 315 reviews)); "From most other reviews you can quickly see that there are many great people in operations and sales." ((in 209 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 206 reviews)); "Good work life balance if you are not in Investment Banking" ((in 177 reviews)); "Good work from home and vacation policies" ((in 66 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 151 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 75 reviews)); "No training classes." ((in 73 reviews)); "highly political environment; favoritism is abundant" ((in 27 reviews)); "Most disheartening is that senior management is aware of these issues but choose to turn a blind eye to the problem." ((in 25 reviews))

KeyBank Bank Manager reviews

3.7

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (446 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Banker/Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

446 reviews

3.0

Jan 14, 2019

Tied to the office

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Great PTO and benefits. Good working hours with paid holidays.

Cons

Poor staffing model and not many advancement opportunities.

2.0

Jan 7, 2019

Personal Banker

Personal banker

Recommend

CEO approval

Business Outlook

Pros

PTO. 401K match (to be vested you need to stay with the company for over 3 years, most employees leave within their first year). Pay for a banker role is higher than most banks (reasons are below).

Cons

Management is very incompetent and is only concerned with hitting their sales goals. Prehistoric systems that are constantly crashing, which makes doing your job extremely irritating. Sales calls with upper management 4 days a week and micromanaging branch managers reviewing your production numbers throughout the day. "Boiler Room" mentality. Lack of career opportunities as most openings are either for a teller or a banker role. Taking time off is challenging due to the fact that branches are always short-staffed. Turning into what Wells Fargo used to be prior to the lawsuits, and is getting only worse.

3.0

Nov 29, 2018

Loved it at first

Bank teller

Recommend

CEO approval

Business Outlook

Pros

The hours, work/life balance, room for growth

Cons

Micromanagement is out of control, Upper management is very disorganized

Viewing 361 - 363 of 446 Reviews

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Jobs at KeyBank

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KeyBank

KeyBank Bank Manager reviews

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Ratings by demographic groups

Reviews by job title

Tied to the office

Personal Banker

Loved it at first

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