KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
avatar

Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people and great PTO benifits. They also have an exceptional 401k program.

Cons

Pay for employees there longer than 2 years is terrible. Advancing will not get you a higher salary. They have terrible compensation policies. If they were to hire a new person in my current position they would make almost 30% more than me, even with no experience. They need to change this policy.

1.0
May 8, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

Being Micro- Managed, having unrealistic goals to meet, controlled vacation time, no work life balance and yes these are the pro's.

Cons

If you want a company that cares about not only it's people but it's customers and community, keep looking. Employees are treated with no respect, constantly punished (having to work Saturdays if they don't hit unrealistic goals) no work/life balance. Your efforts are never good enough and you're constantly told so. Area Retail "Leaders" refuse to call clients EVEN when requested by the clients, if it's not involving a sale, they won't bother. Have actually been told that "we are here to put people in debt." Unethical sales tactics JUST to try and hit sales goals. Branch Managers do NOT get to manage their branches, we're merely sales people responsible for unrealistic goals set by the ARL. Never look at historical sales, P/L, staffing levels, just set unrealistic goals and then punished when they aren't hit. Yearly, the company "allows" branches to close 1/2 day in May to go out and work in the community, Neighbors Make The Difference Day. This year, our management told us that NO branch will shut down and that all work in the community has to be done on our own time, either on a Saturday or after hours. This is just one way the company shows how un-important the community is to them, but how un-important their employees are as well.

Viewing 43 - 45 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.