Is KeyBank a good company to work for as a Bank Manager?

Bank Manager professionals working at KeyBank have rated their employer with 3.7 out of 5 stars in 446 Glassdoor reviews. This is a higher than average score with the overall rating of KeyBank employees being 3.6 out of 5 stars. Search open Bank Manager Jobs at KeyBank now and start preparing for your job interview by browsing frequently asked Bank Manager interview questions at KeyBank .

Does KeyBank pay Bank Manager employees well?

Bank Manager professionals rate their compensation and benefits at KeyBank with 3.7 out of 5 stars based on 446 anonymously submitted employee reviews. This is 5.6% better than the company average rating for salary and benefits. Find out more about Bank Manager salaries at KeyBank.

How happy are Bank Manager professionals working at KeyBank?

59% of Bank Manager employees at KeyBank would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Bank Manager professionals have also rated KeyBank with a 3.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.4 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at KeyBank?

Personal Banker (305) , Branch Manager (143) , Teller (127) , Bank Teller (120) , Lead Teller (102) , Relationship Manager (82) , Financial Wellness Consultant (71) , Analyst (69) , Licensed Relationship Manager (49) , Customer Service Representative (40) , Intern (37) , Manager (37) , Retail Banking Intern (36) , Private Client Banker (32) , Account Manager (22)

What are the pros of working at KeyBank according to real employee reviews?

"Good Benefits and Perk." ((in 322 reviews)); "I feel my pay is good to excellent in the market and compared to other banks." ((in 202 reviews)); "Great people throughout the company who want to help you be successful personally and professionally." ((in 201 reviews)); "Good work life balance if you are not in Investment Banking" ((in 181 reviews)); "Flexible work schedule start times as well as work from home capabilities while working in IT." ((in 74 reviews))

What are the cons of working at KeyBank according to real employee reviews?

"Corporate management is poor" ((in 154 reviews)); "No training manuals or formalized training." ((in 76 reviews)); "Horrible upper management; some of them don't even understand the reports that they use to write up the employees for performance improvement plans." ((in 73 reviews)); "Even the upper management had their favorite employees and were not afraid to show favoritism while at regional meetings, team building groups and training sessions." ((in 28 reviews)); "Was a part time teller, but the branch manager kept pushing more and more duties on me, most of which were supposed to be the lead tellers responsibilities." ((in 25 reviews))

KeyBank Bank Manager reviews

3.7

59% would recommend to a friend

(446 total reviews)

Chris Gorman

67% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Banker/Manager employees have rated KeyBank with 3.7 out of 5 stars, based on 446 company reviews on Glassdoor. This indicates that most Banker/Manager professionals have a good working experience there. KeyBank is rated in line with the average (within 1 standard deviation) by Banker/Manager professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

446 reviews

5.0

Jan 18, 2024

Good place to work

Personal banker

Recommend

CEO approval

Business Outlook

Pros

My manager was awesome! Good guy that is understanding and willing to coach.

Cons

Sitting at a desk all day gets a little boring

3.0

Jan 15, 2024

Meh...

Personal banker

Recommend

CEO approval

Business Outlook

Pros

The people I work with are great.

Cons

Very outdated systems They jumped on the bandwagon of "relationship bank" without having anything in place to be a true relationship bank. A lot of hoops to jump through to process a variety of loans; very picky underwriters. Health insurance is a joke; better off being on welfare insurance Room for advancement outlook outside of Cleveland is bleak. They cater to/attract a lower income clientele - but always expect them to invest or open multiple accounts when the clients can barely keep $100 in their basic checking acct.

2.0

Jan 10, 2024

Sales Oriented

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Extended banking and customer experience

Cons

Focused more on selling products as a teller than the interactions between clients

Viewing 73 - 75 of 446 Reviews

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KeyBank Bank Manager reviews

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Good place to work

Meh...

Sales Oriented

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